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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the staff as a whole they are very nice and professional but I was not surprised because their General Manager Shalimar is wonderful she has made sure my children and I feel at home. I would definitely recommend this property to my family and friends.
Business response:
Mary, thank you for taking the time to review your stay at Extended Stay America. Shalimar is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to her. We appreciate you recommending us and look forward to having you and your family stay with us again. Sincerely, Hotel Management
The staff was nice but the lobby was a little dirty. The room was nice but had weird stains on the furniture. I still would recommend this place.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked your room and the service provided by our staff. We value your observation regarding the furniture and lobby and will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Thank you for recommending us to future guests. We look forward to hosting you and your family again soon. Sincerely, Hotel Management
Amazing area amazing staff great food near by this spot is the best
Business response:
It is a pleasure to read your fantastic review about Extended Stay America! We are thrilled that you enjoyed the great service delivered by our associates as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management
Awesomeness, woulld definetily reccomend property and employees
Business response:
Thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Living area very spacious and comfortable. The Continental Breakfast was nice. Very convenient highways and restaurants were easy to get to. The cleanliness was a a little questionable. The elevator was not sweep, the counter top areas were not cleaned very well in the room and the remote to the T.V. was very dirty (gross), wiped it off before I used it.
Business response:
Thank you for posting a review of your stay at Extended Stay America. We're glad to know you were pleased with our grab-and-go breakfast offerings and that our location close to the highways and several restaurants was ideal for you. However, we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have shared your observations with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future ... read more
Some staff extremely rude
Business response:
Stephanie, thank you for being our guest. We apologize for the impudent attitude of our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. We value your feedback and will use it to ensure we are more consistent in our service levels. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 2,031 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.