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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay - Aurora The room was more than adequate. No frills, but clean, comfortable and affordable
Business response:
Thomas, we appreciate you taking the time to write a review about your stay at Extended Stay America - Denver - Aurora North. We are glad to read you had a comfortable stay with us and liked the cleanliness of your room. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Business response:
Angela, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Denver - Aurora North. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Good location, dirty common areas. Elevator, hallways dirty. Needed vacuuming. Floor covering in elevator bad shape.
Business response:
Thank you for being a guest at our hotel. Although you liked our location, we are sorry for the cleanliness issue you encountered while you were here and regret the inconvenience it caused. I have shared your concerns with my Housekeeping team to ensure it never happens again with our future guests. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Too tired to care. My room smelled like cheap body spray and cigarettes. And the best part was the condom wrapper on the floor next to my bed. But on a positive note the girl at the front desk was very nice when I arrived and the shower had good water pressure.
Business response:
Eva, thank you for including us in your travel plans. It’s nice to know you liked our front desk associate, but we are sorry for the cleanliness issues in your room. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We apologize for the inconvenience caused and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Nice hotel Nice hotel. Very accommodating staff. Fast and easy check in.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Denver - Aurora North. We are glad you had a comfortable stay and liked the service provided by our staff. Thanks for the feedback, and we hope to see you again soon. Sincerely, General Manager
You asked me too Front desk crew on days are very nice. Real easy to talk too! They just seem under staffed and need much better maintenance. Have stayed there several days and never once seen a maintenance worker at all! Other than that the crew is great cold be cleaner. But I also understand that people are pigs and have no respect for the property
Business response:
Greg, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our front desk service. That being said, we are sorry for the inconvenience you had with our service. Your concerns have been shared with the respective teams in an effort to improve our service and facilities moving forward. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Favorite hotel, just needs upgrade! I love the size of the room and the convenience of stores, but they definitely need an upgrade. Trash is everywhere, they're always missing something in my room every time I go...first a blowdryer and light was out, the next visit my tv didn't work and last time the shower curtain was missing smh. Staff is very friendly, but Don't like being interrupted if you need something! There also needs to be better breakfast options if people are paying close to $100/night.
Business response:
Thank you for choosing Extended Stay America - Denver - Aurora North once again. We are pleased to know you loved our location and had an overall nice stay. However, we are sorry to know you were not completely satisfied with your room and the inconvenience it caused. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will choose us again for a much better experience. Sincerely, General Manager
Business response:
Thank you for taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks again for your business. We look forward to your next stay at Extended Stay America - Denver - Aurora North. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,863 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.