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Extended Stay America - Denver - Centennial
- Hotels
- Centennial, CO
About this business
Location details
13253 E Briarwood Ave, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pictures look better than the actual property. Dirty, grungy, unwelcoming atmosphere. Got put in a room next to a dog that barked all day and night. I will not be returning tonthis property
Business response:
Dear Christian, Thank you for your valuable feedback regarding your recent stay with us. We are dedicated to providing every guest with a clean and comfortable environment resembling a home away from home. However, we sincerely apologize for any shortcomings you may have experienced and appreciate you bringing these to our attention. Furthermore, we regret the inconvenience caused by a neighboring pet during your stay. Had we been made aware of this situation, we would have been pleased to assist you. Please rest assured tha... read more
Business response:
Dear Shawn,Thank you for the feedback
It was very dirty and smelled of cigarettes
Business response:
Dear Jordan, Thank you for sharing your thoughts. We are sorry to hear your experience was not as pleasant as expected. Cleanliness and maintaining a fresh atmosphere are top priorities, and we value your feedback as we continually work to improve. We hope you'll consider giving us another chance to provide a more enjoyable stay in the future.Sincerely,Hotel Management
Heat didn’t work, room smelled horrible
Business response:
Dear Patrick,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay, including the heating and room odor. This is not the standard of comfort we strive to provide our guests. Your feedback is important to us, and we will address these matters promptly to ensure a better experience for future stays.Sincerely,Hotel Management
I Stayed 1 Night.. I was on 3rd floor..#326 Neighbor around me in another room blasted Music and slammed doors at 2 am... My Sleep was Disturbed from the thumping of music. Very Dis-appointed. Apparently this Hotel rents to homeless people that never leaves the premises. It is Not a respectful Hotel. Don't be decieved.
Business response:
Dear Claire,Thank you for sharing your feedback. We sincerely apologize for the disturbances you experienced during your stay. We understand how disruptive noise can be, especially at night, and we deeply regret that this impacted your rest. We also take your concerns about the environment seriously and will address them with our team to ensure a more peaceful and respectful experience for all guests. We truly appreciate your comments and hope you will consider giving us another opportunity to serve you better in the future.... read more
Business response:
Dear Jordan,Thank you for taking the time to fill out a review. We use feedback like yours to identify areas in need of improvement. We hope that if you decide to try us again in the future, you will see said improvement. Lei
Business response:
Dear Xarib,Thank you for the feedback.
Business response:
Dear Caleb,Thank you and we will do better next time.
Frequently asked questions about Extended Stay America - Denver - Centennial
How is Extended Stay America - Denver - Centennial rated?
Extended Stay America - Denver - Centennial has a 3.5 star rating with 1,732 reviews.
When is Extended Stay America - Denver - Centennial open?
Extended Stay America - Denver - Centennial is open now. It will close tomorrow at 12:00 a.m.