This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
Business response:
Dear Rocky, Thank you for your feedback. We apologize for the experience that did not meet your expectations. Guest satisfaction is important to us, and we are addressing the issues you encountered to improve our service and facilities. Your comments help us focus on areas needing attention. We hope to have the opportunity to make amends and regain your trust in our hotel.Sincerely, Hotel Management
Disgusting Nasty room, broken outlets, tv didnt work. Crusty bed, cigarette burns, just a nasty ass experience.
Business response:
Dear Kane, Thank you for your feedback. We apologize for the unacceptable condition of your room, including the broken outlets, non-working TV, and other issues. Your experience does not reflect our standards, and we're addressing these problems immediately. We appreciate your patience and hope to provide a significantly improved stay in the future.Sincerely,Hotel Management
All that is provided in the listed breakfast that is from 6am to 930 is a breakfast bar nothing else haha, dont list something that you dont provide. Also it lists coffee is available which it is instantly put away at 930am. They use so much bleach when doing laundry that the 1st floor and lobby honestly smell like there is a pool there which they dont have one.
Business response:
Dear Jonathan, Thank you for your feedback. We apologize for the discrepancies you encountered with our breakfast offerings and coffee availability. Additionally, we will address the concerns regarding the smell and laundry process to improve the overall guest experience. Your insights are valuable as we strive to make necessary improvements. We hope to welcome you back for a smoother and much-improved stay.Sincerely,Hotel Management
I felt like I was more in a hostile than at a hotel. I dropped a pair of black pants on the floor when I was unpacking and when I picked them up they were full of pet hair and dirt. Then having to go to the front desk when you run out of toilet paper is just unprofessional. There was mold around the tub, part of the wall falling apart and the electrical plug near the sink would trip every time I tried to plug something into it. I was embarrassed to take dirty towels to the front desk to switch out for clean ones. I would nev... read more
Business response:
Dear MONICA, Thank you for your feedback. We deeply apologize for the unacceptable conditions you encountered during your stay. Cleanliness and maintenance are critical priorities for us, and we regret falling short. We are addressing these issues with our team to ensure immediate improvements. Your comments are invaluable, and we are committed to enhancing our guest experience. We hope you will reconsider and give us another chance in the future.Sincerely,Hotel Management
it is old noisy and unsafe police were at property when we arrived not real clean and bed had stains on the bed cover mattress old terrible
Business response:
Dear rebecca, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the noise, cleanliness, and safety concerns. We take these matters very seriously and are working diligently to address them. Your comments are valuable in helping us improve our services and facilities. We hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
I went to sleep at 1130pm at night and when I went to check in, I was denied - over capacity. Unprofessional - I should have gotten a courtesy call.
Business response:
Dear MONICA, Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you experienced. Ensuring a seamless and accommodating stay for our guests is paramount to us, and we regret falling short of your expectations in this instance. Rest assured, we are addressing this issue internally to prevent any recurrence. Your feedback helps us improve, and we appreciate your understanding. We hope for the opportunity to regain your trust on a future visit. Sincerely,Hotel Management
The first room that I had, the tv remote did not work, had to switch it twice. the room smelled and to top it off the shower was pointing to the celling making it impossible to shower.
Business response:
Dear Daniel, Thank you for sharing your experience with us, and we apologize for the inconvenience you encountered during your stay. It's disappointing to hear about the issues you faced with the TV remote, room odor, and shower configuration. Rest assured, we take your feedback seriously and are taking steps to address these concerns promptly. We strive to provide comfortable and functional accommodations for all our guests, and we regret falling short on this occasion. We hope for the opportunity to make it right in the fu... read more
Worst of the Worst..POOR QUALITY The moment I checked in(I wanted to check out!)I will Not return to this Hotel! My room was filthy,nasty,dirty. It smelled like cigarette smoke,and cheap male" cologne! There was no microwave in the room,the sheets looked like someone had already slept there,and the bathroom sink had male hair and whiskers laying in the sink. This room obviously had not been cleaned and set up for the next person. I could not wait to check out of this place. It is nasty and run down. Parking is a joke. There ... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sin... read more
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,724 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.