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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel is run down. And, they would not give us a receipt.for the room charges because it was booked through Expedia. Would not recommend this hotel or stay there again.
Business response:
Dear Tim, Thank you for taking time out of your day to post a review. We are sorry for falling short of your expectations. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given simultaneously. If we can further assist, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management
Room was filthy.
Business response:
Dear Patricia, Thank you for choosing our hotel. We are sorry for the issues you encountered with your room's cleanliness that impacted your time with us. Our housekeeping team works hard to keep the area clean and fresh, is attending to the concerns mentioned, and will improve them on a priority basis. Although your experience is not typical, we have room to improve, and you are assured that we will. Please allow us to make it up to you on another visit.Sincerely,Hotel Management
Really bad customer service and not clean
Business response:
Dear Mohammadali, It is disappointing that we did not meet your expectations during this visit. Our goal is to provide seamless service and clean accommodations for every guest. Therefore, we are genuinely sorry for failing you. Although this does not change what transpired, we will review your concerns with our housekeeping and hospitality teams to prevent future occurrences. We hope you will return for a much-improved stay next time your travels bring you our way.Sincerely,Hotel Management
Disgusting stay Gross. Absolutely disgusting. Nasty rooms that smell of smoke even though they are non- smoking rooms. Dirty floors, walls, shower, and bedding. Some many reviews from so many sources and after experiencing a ln hour here. lt's disgusting here. Boogers on the walls. Paper stuffed in the area where the fire extinguisher sprinkers should be. Nasty staining on the floors and on the walls. Never will stay in these extended stays again. Review wont let me upload photos
Business response:
Dear Jacob, It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
Staff was strange to say the least.Location was great.
Business response:
Dear Michael, thank you for taking the time to share your review with us. We are glad to know you were satisfied with our location; however, we apologize that our team fell short of providing you with the excellent service we strive for daily. We have shared your concern with our team to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,634 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.