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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower didn’t work the first night the window doesn’t open in room 370 no fresh air at all horrible and I had to keep getting up to change the tv no remote !!!! The carpet was filthy as well !!!
Was turned away at the desk at about 7:30pm. Was told even though I reserved online they were overbooked and there wasn't any rooms. She said they have people extend and that puts them over. She said she called but she had the wrong number and they did not try to use hotel.com's messenger. Shocking to me she noted this HAPPENS REGULARLY. She had turned several away just this week. Also because I paid ahead I had to call and get a refund because they couldn't accommodate me. Which means I was out that money for a few days. I ... read more
Business response:
Dear Guest, We appreciate you sharing this experience and understand how stressful it can be to arrive only to learn that accommodations are unavailable, even with a reservation. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a normal occurrence for us. On the rare occasion this does occur, we honor all reservations to the best of our ability. Your feedback is important to reinforcing the need for consistency and trust in our reservation process. We hope y... read more
The Room was not available when I arrived in
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit. Sincerely, Hotel Management
Upon arrival and during the stay, I experienced multiple serious issues, including: - Missing knobs on multiple cabinets, creating a maintenance concern - Continuous barking and whining from dogs in the adjacent room, which made it impossible to rest - Bed sheets that were visibly dirty, with dried mud or debris present, raising clear sanitation and hygiene concerns - An overall unsafe and poorly maintained environment that did not feel appropriate or safe for guests These conditions go beyond minor inconveniences and repres... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. Comfort and cleanliness matter greatly to us, and concerns like these are taken seriously and will be shared with our leadership team to guide corrective action across maintenance and housekeeping. We also want to reassure you that security measures are in place on site, with procedures designed to support guest safety and address situations promptly when brought to our attention. Your feedback helps strengthen standards, and we appreciate the opport... read more
I'm harassed every single time about my service animal and they refuse to look up the law they made it my fault that they harassed me multiple times about my service animal The manager even pointed a finger at another lady and said that oh see she's complaining about your dog it doesn't matter He's the service animal she can complain all she wants You've got to leave it alone once I tell you that they refuse to look up the law that he does not have to be on a leash He's under full control he literally listens he carries his ... read more
Business response:
Dear Guest, Thank you for your valuable feedback. We appreciate our guests bringing their companions, and we are committed to maintaining a welcoming and accommodating environment for all. We understand how important your animal is to your well-being and daily support. It was never our intention to make you feel uncomfortable, and we regret that your interactions with our team left you feeling distressed. Your concerns regarding how this matter was handled have been shared with leadership to ensure respectful and informed co... read more
The location was over booked and I didn’t get a room.
Business response:
Dear Guest, We are sorry for any miscommunication or confusion regarding your reservation, and we understand how disappointing it is to arrive expecting a room and then encounter availability issues. We would like to kindly clarify that the reservation did not arrive for the scheduled stay and was therefore recorded as a no-show in accordance with standard policy. We appreciate your understanding and hope you will allow us another opportunity to welcome you back under better circumstances. Sincerely, Hotel Management
I was unable to get my money back. I paid for the hotel in advance and i did not end up needing it. I never checked in and would like my money back
Business response:
Dear Guest, We’re sorry for the frustration you experienced with your prepaid reservation and the difficulty obtaining a refund. We understand how disappointing that can be when plans change unexpectedly. Unfortunately, reservations made through a third-party prepaid platform must be handled directly through them, and we regret if this process felt unclear or prolonged. Still, your concern has been shared with the appropriate teams to review how these situations are communicated and supported for our guests moving forward. W... read more
We booked a room and when we arrived at the hotel we were told by the front desk they had 0 rooms available even though we already had a room confirmation.
Business response:
Dear Guest, We would like to kindly clarify that the reservation was marked as a no-show, and the room remained available for the scheduled arrival. The payment was processed automatically by the booking system in accordance with the reservation terms, as the booking was completed through a third party. We appreciate your understanding while remaining happy to assist further and welcome a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.