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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Normally I don't give a bad rating but this place was absolutely the most rude and treated me very very poorly. I was disrespected and told that I would get a free stay the next day for not having a room for 7 hours for me. So I didn't stay for a whole day and then they tell me the next day that that long no longer have it and they give it to someone else. I really want to make a big deal out of this until they give me a free room so I'm going to until that happens. I will hit every single site possible amen
Business response:
Dear Guest, Thank you for sharing your concerns with us. We understand how upsetting it felt to receive conflicting information regarding room availability and the follow-up that was discussed, and we recognize that this situation caused frustration and disappointment. Situations like this do not reflect the level of professionalism or consideration we aim to provide. Your concerns have been shared with leadership. We appreciate you bringing this matter forward and value the opportunity to learn from your feedback. Sincerely... read more
They sent me to a bed bug infested motel with disgusting rooms. The minute the door open it smells like a mixture of hot dog water and chemical fire. I also found a drug pipe under my pillow on the bed and it was the extended stay America in centennial Colorado on geddes Ave. The staff there was extremely rude and the fighting that took place in the parking lot at night was horrifying.
Business response:
Dear Guest, We sincerely regret the distressing experience you encountered during your recent stay. Your feedback is invaluable as we strive to maintain a safe and clean environment for all our guests. To address the concerns raised, we are implementing immediate actions, including comprehensive inspections and treatments by professional exterminators. Furthermore, we are collaborating with our housekeeping team to ensure that our rooms consistently meet the highest standards of cleanliness. We also wish to emphasize our com... read more
Didnt even stay the night. The room was dirty and not suitable for what I needed
Business response:
Dear Guest, Thank you for expressing your concerns. We apologize that the space did not meet your expectations. Cleanliness is a priority for us, and your feedback helps us improve our preparation standards. We appreciate you bringing this to our attention and would welcome another opportunity to provide you with a thoughtfully prepared experience during a future visit. Sincerely, Hotel Management
They close the lobby at midnight and i loose my reservation be cause i arrive at 12:30 am
Business response:
Dear Guest, Thank you for your valuable feedback. We truly regret that your arrival did not meet your expectations. It's never our intention to make our guests feel unwelcome or neglected, and we sincerely apologize for any inconvenience you experienced. We hope we will have another chance to provide you with better service the next time you visit this area. Sincerely, Hotel Management
Muy mal el servicio por parte de recepción nunca me dijeron que tienen que darte un permiso para el estacionamiento y se llevó mi carro la grúa y no se hicieron responsables del costo de la grúa, no recomiendo este hotel pésimo servicio, en el cuarto de alado meten perros y palomas para un zoológico, no te dejan dormir, muy motel no lo recomiendo
Business response:
Dear Guest, We truly apologize for the inconvenience you experienced during your stay, and we understand how frustrating parking issues and noise disturbances can be. Our aim is to provide a comfortable and peaceful environment, and we regret that we fell short in your case. Your feedback is invaluable to us, and we will share this with our team to ensure we enhance our services for future guests. We appreciate your patience and hope to have another chance to restore your faith in us. Sincerely, Hotel Management
Staff was extremely rude and quick to try to kick us out even though I talked to head boss about my paycheck running late. I had my 2 little daughters with me, and he said and I quote "looks like you and your daddy are going to be sleeping outside tonight." Making my daughter's cry and scared. Extremely unprofessional and rude and just downright mean. Never got towels exchanged, payed for higher Internet just for them to say it's down. Had to go through hoops to get toilet paper. Id like to speak to a manager and get this re... read more
Business response:
Dear Guest, We sincerely apologize for the distressing experience you and your daughters encountered during your stay. It is never our intention to make our guests feel uncomfortable or unwelcome, and we are genuinely sorry for any disappointment this may have caused. Additionally, we regret that the service and amenities did not meet your expectations as promised, and we appreciate your feedback regarding these issues. Please rest assured that we take your concerns seriously and will address this matter promptly. Your comfo... read more
Any 10/10 star reviews you see here are fake. This is a HORRIBLE location. I would not recommend it to anyone. Upon checking in, the front desk lady did know how to check us in and had to call someone off the property. Once we entered our room we were hit with the obvious smell of drugs. Not just cigarettes and marijuana, but something more intense. We refused to stay here because we are immunocompromised and weeks away from surgery and was told we would get a refund. It’s been 4 days and i have yet to here from this hotel a... read more
Business response:
Dear Guest, Thank you for sharing your feedback, and we are very sorry your experience fell short of expectations. We take concerns about cleanliness, safety, and service seriously, and your comments will help us review and improve our procedures. We regret the frustration this caused and are committed to addressing the issues you encountered. We hope you might consider giving us another chance in the future to provide a more comfortable and reassuring stay. Sincerely, Hotel Management
No muffins granola bars coffee
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.