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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast, no tv remote, vending machines all empty.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your input is valuable, and we will share your feedback with our team to provide a better experience for future guests. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. We appreciate you sharing your thoughts and hope for a much-improved stay next time. Sincerely, Hotel Management
I left my room unattended for the afternoon and came back to everything in my room missing after housekeeping finished cleaning my room. I had to get my clothes out of storage and still missing my chargers.
Business response:
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with your belongings during your stay. Please know we continuously strive to maintain a secure environment for all guests and their belongings, with protocols in place for managing and safeguarding property within our premises. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Sincerely, Hotel Management
Management is horrible in the property is poorly maintained the only good employee is Martha to work tonight she's wonderful than that not worth staying here even if it's affordable
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that your experience did not reflect the standards we aim to maintain, and we appreciate you highlighting the positive efforts of our team. Your comments regarding property maintenance and overall management have been noted. Feedback like this helps guide necessary improvements. Our goal is always to provide a welcoming environment for every guest, and we hope to have the opportunity to offer a more positive experience in the future. Sincerely, Hotel... read more
I checked in on a Friday for three nightsbut did not really use the room until late late that night… there’s a white bedspread on the bed that had a sh*t stain streak on it at the edge of the bed. I did not sleep in the bed that first night … I went and got blankets out of my truck … then I tried three times the next day to get a different bedspread. I was prompted to ask how breakfast was here… that was really bad!!!! Breakfast opens at 6 AM. I went down at 6:45 AM…. There is nobody at the desk, so if you want instant oatme... read more
Business response:
Dear Guest, Thank you for sharing this feedback with us. We are sorry that the condition of the room and the lack of supervision during breakfast created an experience that fell short of expectations. These issues will be shared with our housekeeping and front desk teams to improve follow-through and oversight. We understand your frustration and appreciate the opportunity to address these concerns as we continue working toward a guest-focused experience. Sincerely, Hotel Management
This hotel is very Very run down. It is in a decent neighborhood. There was a stripped Camaro in the parking lot and the room heater barely worked it was falling off the wall. The bathroom door had a poorly patched up fist hole and the shower curtain rod was falling off the wall. I was travelling solo and this was barely adequate. The free breakfast is a joke just coffee and a granola bar. I would not stay again.
Business response:
Dear Guest, We sincerely apologize for the condition of the room and facilities you encountered during your stay. This is not the level of comfort or presentation we strive to provide our guests. We are concerned with your comments regarding the room condition and breakfast offerings. Also, we will share your concerns regarding heating, bathroom fixtures and parking issues with the relevant teams for review and improvement. Guest comfort and safety are very important to us, and we regret that your experience did not meet exp... read more
This place is absolutely horrible. The hall monitor waddling around the doorways til 5am is a completely uncalled for. They had their customers cars towed a day before Xmas. Roaches crawling everywhere. I'm so glad it's over I'll never go back there again.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry for the concerns related to comfort and the overall atmosphere, which caused you significant dissatisfaction. Please know that we work closely with local authorities and property security to help maintain a safe environment. Also, our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue with them to ensure they are doing everything to prevent future occurrences. Ensuring your comfort and con... read more
This hotel has a policy that states you cannot back your vehicle in you need to leave your vehicle parked in the normal manner so that tow truck drivers can drive through the parking lot and scan your license plate. Don't know why they do that but just an fyi.
Business response:
Dear Guest, We understand your disappointment with the parking situation, and we appreciate the opportunity to provide clarity for future guests. The guidelines in place are intended to support orderly parking management and ensure the lot can be monitored efficiently. We recognize that this may not be familiar to everyone, and your feedback is helpful as we continue working to communicate these details more clearly and proactively. We value your input and hope the rest of your experience was comfortable and enjoyable. Since... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.