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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upon arrival and during the stay, I experienced multiple serious issues, including: - Missing knobs on multiple cabinets, creating a maintenance concern - Continuous barking and whining from dogs in the adjacent room, which made it impossible to rest - Bed sheets that were visibly dirty, with dried mud or debris present, raising clear sanitation and hygiene concerns - An overall unsafe and poorly maintained environment that did not feel appropriate or safe for guests These conditions go beyond minor inconveniences and repres... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. Comfort and cleanliness matter greatly to us, and concerns like these are taken seriously and will be shared with our leadership team to guide corrective action across maintenance and housekeeping. We also want to reassure you that security measures are in place on site, with procedures designed to support guest safety and address situations promptly when brought to our attention. Your feedback helps strengthen standards, and we appreciate the opport... read more
I'm harassed every single time about my service animal and they refuse to look up the law they made it my fault that they harassed me multiple times about my service animal The manager even pointed a finger at another lady and said that oh see she's complaining about your dog it doesn't matter He's the service animal she can complain all she wants You've got to leave it alone once I tell you that they refuse to look up the law that he does not have to be on a leash He's under full control he literally listens he carries his ... read more
Business response:
Dear Guest, Thank you for your valuable feedback. We appreciate our guests bringing their companions, and we are committed to maintaining a welcoming and accommodating environment for all. We understand how important your animal is to your well-being and daily support. It was never our intention to make you feel uncomfortable, and we regret that your interactions with our team left you feeling distressed. Your concerns regarding how this matter was handled have been shared with leadership to ensure respectful and informed co... read more
The location was over booked and I didn’t get a room.
Business response:
Dear Guest, We are sorry for any miscommunication or confusion regarding your reservation, and we understand how disappointing it is to arrive expecting a room and then encounter availability issues. We would like to kindly clarify that the reservation did not arrive for the scheduled stay and was therefore recorded as a no-show in accordance with standard policy. We appreciate your understanding and hope you will allow us another opportunity to welcome you back under better circumstances. Sincerely, Hotel Management
I was unable to get my money back. I paid for the hotel in advance and i did not end up needing it. I never checked in and would like my money back
Business response:
Dear Guest, We’re sorry for the frustration you experienced with your prepaid reservation and the difficulty obtaining a refund. We understand how disappointing that can be when plans change unexpectedly. Unfortunately, reservations made through a third-party prepaid platform must be handled directly through them, and we regret if this process felt unclear or prolonged. Still, your concern has been shared with the appropriate teams to review how these situations are communicated and supported for our guests moving forward. W... read more
We booked a room and when we arrived at the hotel we were told by the front desk they had 0 rooms available even though we already had a room confirmation.
Business response:
Dear Guest, We would like to kindly clarify that the reservation was marked as a no-show, and the room remained available for the scheduled arrival. The payment was processed automatically by the booking system in accordance with the reservation terms, as the booking was completed through a third party. We appreciate your understanding while remaining happy to assist further and welcome a future visit. Sincerely, Hotel Management
There was no fitted sheet on the mattress, the tove top didnt work. There was an old bar of soap from who ever stayed there before me. It was disgusting staying there
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay, including the non-functioning stove top, and the cleanliness concerns you raised. This is not the standard of service or hygiene we aim to provide, and your comments have been immediately shared with our housekeeping and maintenance teams to ensure corrective action. Guest comfort and cleanliness are our top priorities, and we take your feedback very seriously. We hope you will consider giving us another opportunity to provide a safe, clean, ... read more
bad
Business response:
Dear Guest, Thank you for your feedback. We regret that your visit did not reflect the welcoming and comfortable experience we aim to provide. We hope you might consider giving us another opportunity to offer a more positive stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,492 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.