Extended Stay America - Denver - Tech Center South - Inverness

Business response:

Dear Guest, Thank you for sharing your experience. We apologize for any issues you encountered, as this falls short of the level of hospitality we strive to provide. Your feedback will be shared with our team. We genuinely regret the inconvenience and appreciate you bringing it to our attention. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We are truly sorry that your stay did not meet your expectations and for any inconvenience you experienced. Your observations are valuable to us as we strive to enhance the comfort and quality of our services. We hope you consider visiting again in the future, allowing us the opportunity to provide a much more positive and enjoyable experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet your expectations and apologize for any discomfort you encountered. Your feedback is important and will be carefully considered as we continue to improve our services and facilities. We hope you might consider giving us another opportunity in the future to provide a more positive and comfortable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize that certain aspects of your visit fell short of expectations, including the condition of your room and the service you received. Your observations are important and will be reviewed carefully as we strive to enhance the overall guest experience. We truly appreciate you bringing these matters to our attention and hope you will consider giving us another opportunity to provide a more comfortable and welcoming stay in the future.... read more

Business response:

Dear Guest, Thank you for bringing your concerns to our attention. The safety and well-being of our guests are of the utmost importance, and we take all reports of inappropriate or suspicious activity very seriously. Our team works closely with local authorities and security partners to ensure a safe and respectful environment throughout the property. We will ensure that your comments are communicated to the appropriate teams for a thorough review and necessary action. We are wholly committed to regaining your trust and conf... read more

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Your comments have been shared with our team as we continue to evaluate areas needing improvement. We appreciate your input and hope for the opportunity to serve you better in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. Cleanliness is an important part of the comfort we aim to provide, and we will be sharing your comments with our housekeeping team to strengthen our standards. We strive to maintain a welcoming and well-cared-for environment for every guest, and we hope you will consider giving us another opportun... read more

Business response:

Dear Guest, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope to have the opportunity to serve you again and provide you with the outstanding and seamless stay that you deserve. Sincerely, Hotel Management