This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was grungy looking, no hot water, no coffee and the other guests were sketchy. This looks like a place that accepts vouchers from the homeless.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for. Sincerely, Hotel Management
It was disgusting! Dirty rooms in poor condition. Not suitable for humans!
Business response:
Dear Guest, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. Cleanliness is an important part of the comfort we aim to provide, and we will be sharing your comments with our housekeeping team to strengthen our standards. We strive to maintain a welcoming and well-cared-for environment for every guest, and we hope you will consider giving us another opportun... read more
Room was dirty. stained bedding dirty drawers bathtub dirty rust drains on sink light switch panel between beds was dirty front door filthy.
Business response:
Dear Guest, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope to have the opportunity to serve you again and provide you with the outstanding and seamless stay that you deserve. Sincerely, Hotel Management
There was holes on the bathroom door and walls from being punched, stains on the carpet, the bathroom door was off the hinges, no iron or blow drier, stains on the mattress. Coming up the stairs there was dirty towels FROM the hotel thrown outside that were stained from poop. I’m never staying there again
Business response:
Dear Guest, First, we want to sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels by providing them with well-maintained accommodations. We are truly sorry that we did not meet these expectations for you. We have noted all the remarks about the guest room, including the cleanliness, as well as the bathroom doors. Please know that we will take appropriate measures to address the problem and prevent future occurrences.... read more
Clerk forgot to give the guest before me, and myself our drivers licenses back. Cops were there twice in the night. Fire Dept 2nd time like 2am. Refrigerator had a loud mechanical noise every so often that would come on in the night. Bad experience, but a cheap stay too. Get what you pay for.
Business response:
Dear Guest, We appreciate your feedback and regret the challenges you experienced during your stay. We understand how disruptive the noise and unexpected visits from authorities must have been, and we apologize for any inconvenience caused by the oversight with your identification. While our property provides affordable accommodations, we remain committed to ensuring a safe and comfortable environment for all guests. Your comments will be shared with our team to improve future guest experiences. We remain committed to provid... read more
Upon check in I found out that they had overbooked and I did not have a room. It happens, I just said OK and walked away because the attendant was screaming back and forth with another couple that was also not getting a room. He yelled at them “I will not call my manager, sleep on the floor if you want” he was very unfriendly and unhelpful. The grounds had a lot of litter and a glimpse I got inside a room looked very dingy. I am glad that hotels.com rebooked me elsewhere. I think I got lucky that I didn’t have to stay there.
Business response:
Thank you for taking time to send in your concerns, we will definitely let the Hotel know where they can improve. Thank you.
The pictures online do not represent the place well. The grounds are poorly kept and the rooms are disgusting. The shower particularly looked absolutely disgusting. The mattress was dirty and the couch in the room looked like it had been picked up at the dump.
Business response:
Dear Caleb, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We appreciate you bringing these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! Si... read more
I missed breakfast. First room was smelly & had nats (little fruit bugs)
Business response:
Dear Alika, Thank you for sharing your experience with us. We apologize for the issues you experienced with the first room, and we’ll be working with our housekeeping and maintenance teams to address them. We’re glad you gave us the chance to host you, and we hope you’ll have the opportunity for a more comfortable stay next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.