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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staf...................................
It is a no frills facility. Worked well for our 1 night stay
Business response:
Thank you for choosing Extended Stay America for your quick visit and for sharing your comments. We are glad you had a pleasant stay and would love to see you again soon. Sincerely, Hotel Management
Quiet Nice bed No fitness center or pool Clean and friendly
Business response:
Thank you for sharing your feedback. We are delighted to know you had an overall pleasant stay, and you liked our well-kept property as well as friendly staff. However, we apologize our hotel did not have a pool or a fitness center you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thank you for being our guest, and we do invite you to stay with again in the future. Sincerely, Hotel Management
It was a nice place to stay. Breakfast was coffee and muffin. Staff were nice.
Business response:
Thank you so much. I'm so glad you enjoyed your stay with us. We hope to have you back again to stay in the future. You will be receiving a survey via email from us. If you could please fill that out we would greatly appreciate it. We love to see 9's and 10's. Take care and we hope to see you again. Thank you, Robie Palmer General Manager
Good location, decent price. Furniture was outdated with visible wear and tear. Desk chair had stains. Bed was comfy.
Business response:
Thank you for your recent visit and your feedback. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great location and found us to be a good value. However, we apologize for the difficulties you faced in your room. We strive to provide comfortable accommodations for all our guests, and we regret your disappointment. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give ... read more
How simple the check in wasvery nice everything was clean and updated
Business response:
Good morning! I'm so glad you enjoyed your stay with us! You should receive a survey from us in your email. If you could so kindly fill it out we would GREATLY appreciate it. If there is anything at all I can do for you please let me know. We look forward to having you back again. Thank you, Robie Palmer General Manager
I have been using extended stay for all of my travel lodging needs. They are super clean, updated, and overall staff are very nice. I even received a price match for another friend of mine who did their booking different and was higher on their end, the manager Mitchell at Urbandale prices match him at my price.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,158 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.