Extended Stay America - Des Moines - Urbandale

Business response:

Thomas, we appreciate you taking the time to share your nice rating of Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America and for your gracious compliments. Every member of our team is dedicated to the comfort and satisfaction of our guests, and we appreciate your recognition of their efforts. Your compliments will be shared with them, and we hope you will return to visit us again for another memorable experience. Sincerely, Hotel Management 

Business response:

Jim, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Jen, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management 

Business response:

Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dave, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Cheri, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. We would inform you that hair dryers are available upon request at the front desk and always complimentary. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Brenda, thank you for your nice feedback about Extended Stay America. We are glad to know you were comfortable in your well-appointed room and that the attentive service provided by our staff added to your joy. Your compliments will be shared with the associate mentioned in your review for a job well done. We look forward to your next visit whenever you are back in this area. Sincerely, General Manager