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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Laurie, thank you for your stay at Extended Stay America - Des Moines - Urbandale and for your four-star rating. We are happy your overall experience with us was a pleasant one. We enjoyed having you as our guest and hope to see you again soon. Sincerely, General Manager
Business response:
Jeffrey, thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Des Moines – Urbandale. Sincerely, General Manager
Good place to stay We were just traveling through and we found Extended Stay to be a very comfortable place to stay for the night. We will certainly look for this hotel in future travels.
Business response:
Raelene, it was our pleasure having you as our guest at Extended Stay America - Des Moines - Urbandale, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Joel, thank you for taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to your next stay at Extended Stay America - Des Moines - Urbandale. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Des Moines – Urbandale. Sincerely, General Manager
Cozy,but cleanliness is cozy in my opinion. Needed to b cleaner,but decent
Business response:
Stacey, thank you for taking the time to write a review about your stay at Extended Stay America - Des Moines – Urbandale. We are pleased you had an overall nice stay. We appreciate your observation and have shared your comments with my housekeeping team to take corrective actions. We hope to welcome you back soon. Sincerely, General Manager
Not the best. The hotel is in a good location, however our room was not clean. It appears to have been empty for some time before we stayed in it. We could tell by the ring in the toilet that was left after flushing. There was food on the floor. The cupboards had crumbs in them as well. It was not our best experience and we won't stay there again. They advertise a continental breakfast. It is coffee, tee, and your choice of a cellophane wrapped muffin or a granola bar.
Business response:
Kirsti, Thank you for your recent stay. I am sorry to read in your review that we fell short with our Housekeeping services and you were disappointed in our complimentary grab and go breakfast offerings. Please accept my apologies for this issue. I have shared your comments with our Housekeeping leadership team, and they are taking action so this is not repeated. It is our goal to provide a superb experience for all of our guests, so we hope to have the opportunity to prove this to you on a future visit. General Manager
Excellent stay Great stay only wish is they had an oven for cooking instead of just the stovetop
Business response:
Zachary, we are delighted you chose to stay at Extended Stay America - Des Moines – Urbandale. It is wonderful to know you loved all the aspects of your trip. We appreciate your suggestion and hope to see you again soon. Sincerely, General Manager
Clean and quiet Check in was easy. Room was clean and quiet. Did not make use of kitchenette but would in the future.
Business response:
Patti, thank you for choosing to stay at Extended Stay America - Des Moines - Urbandale for a family get together. We are happy to know our location was perfect for your trip and that you enjoyed your cleaned room. We appreciate your feedback as it shows the way to improve our service and facilities. We hope you to have the opportunity to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,180 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.