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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Des Moines – Urbandale. Sincerely, General Manager
Cheaper hotel close to I35 Overall my stay was pleasant, thanks mainly to the staff who were top shelf. Only complaints I have from my entire stay were #1 my kitchenette didn't come with anything, but you could call the front desk and pay for basic cutlery of course, #2 my rooms A/C unit was subpar for the size of the space, it only shut off when the outside temp dropped below 55, and #3 the shower would fill up with standing water to above my ankles within minutes of being turned on.
More than a room More than a,room, mini apartment! Full size fridge, sink, countertops burners microwave. Exceptionally nice!
Business response:
Your feedback is important. Thank you for sharing. It is good to know you enjoyed your room accommodations and that the fully equipped kitchen was much to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice newer hotel but not so clean Well maintained, comfortable newer feeling hotel but noticed dried liquid on the bathroom floor by toilet. (Can only guess what!) Wiped it up with tissue and tissue was black! That floor hasnt been mopped or cleaned in a while!! They advertised a free breakfast which consisted of a coffee machine and granola bars. Thats a bit misleading. Free decent breakfast is a major factor with me to book a hotel. Otherwise, everything good.
DSM 3-25-17 one night I've been having back problems but had not reserved a handicap accessible room. The desk clerk saw that I was having trouble walking with my cane and offered a ground floor room with a walk-in shower - just what I needed. Everything worked out fine. Again - excellent service like we always get at Extended Stay facilities - THANKS
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that you found the service provided suitable for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Noisy You could hear everything from other rooms and out side, room was dirty, dirty rags left in shower, morning breakfast was picked up before 930 even the coffee, front desk refused to give me a receipt, the man at the desk was too stressed he said!!! Will not go back there at all!!!
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,182 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.