Extended Stay America - Des Moines - West Des Moines

Danna 

on Expedia

13 years ago

It worked for us! Other than our door falling off the hinges when we arrived at our room, the hotel staff was quick to accommodate to another room in which the door did stay on the hinges the entire time and the dead bolt did work. The price of the room, yes I would recommend this hotel!! 

LWH 

on Expedia

13 years ago

Can't beat the price Walls are paper thin, can hear every word of people next door and in the hallways -- people speaking in normal conversational tones. Cheap original construction is the cause of the neighbor noise, and that's not an easy fix. But fixing the mattress is an easy fix. This was the worst mattress I've slept on since I got out of the Army 40 years ago; it sagged in the middle, not just a little but Big Time. It was pathetic. 

Anonymous 

on Expedia

13 years ago

Convenient Great stay. Exellent accomidations. Only wish the laundry services didn't cost $2/wash and $2/dry, bit pricey. 

Anonymous 

on Expedia

13 years ago

Good Value for the Price Nothing fancy but clean and comfortable. Rooms are spacious, however, we did not get the handicapped accessible room we were promised. Had to "make it work." 

Anonymous 

on Expedia

14 years ago

Decent I got what I paid for. However, considering my room had a kitchen and a couch, I got a little bit more for my money. However, the sheets lightly smelled like smoke, and the hallways reeked of cooked food. The front desk service was good, but I only interacted with them during my check-in/check-out. I've stayed in better places, but I've also had a lot worse. The area is a commercial district with a nice resdential neighborhood nearby, so I felt pretty safe in the area. Very close are plenty of restaurants and a grocer... read more

Mrcryoman 

on Expedia

14 years ago

Just what we ordered !! Everyone was courteous and helpful as always !! 

Anonymous 

on Expedia

14 years ago

Friendly Staff Dirty Room Everyone we came into contact with in the hotel staff was very friendly and polite. Our room on the other hand had animal fur all over the couch and one of the closet mirrors had children handprints and smears all over it. We did get a free upgrade but all the dishes were not clean properly. Overall mixed feelings about the stay. 

Anonymous 

on Expedia

14 years ago

This hotel was great. My only complaint was the water and ice tasted terrible, but otherwise the staff was very nice and helpful. This will be my 1st choice from now on. 

Anonymous 

on Expedia

14 years ago

great stay Great hotel for the price. Rooms were spacious with plenty of seating. Good time.