This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location
Affordability. Desk staff was friendly. Room was not properly cleaned. Dried up piece of pasta was stuck on top of kitchen counter.
Business response:
Dear Patrick, We thank you for choosing Extended Stay America and sharing your review with fellow travelers. We strive to provide an exceptional experience for every guest. Therefore, we are glad you enjoyed our attentive customer service and our excellent value compared to the price. However, we are sorry for the concern regarding the cleanliness of our suites. What you experienced is not typical of our hotel's standards. Therefore, we appreciate you bringing this to our attention so we can address this with our housekeepin... read more
a very basic, no frills place to stay; we brought our dog, it was the main reason we chose this location and it worked well for us. We had no complaints with the room.
Ok Was good
Business response:
Dear Sandra, Thank you for the excellent review of your time at Extended Stay America. It is always a pleasure to read that we met all our guest's expectations. We enjoyed having you with us and hope you will continue choosing us for your future visits to Detroit.Sincerely,Hotel Management
I liked everything except my room faced I-94 real close and the road noise was loud. They installed double windows to help. I called to get a different room, was told they were booked, but at 6:00 am the parking lot was pretty empty.
Clean and comfortable
Business response:
Dear Jacqueline, Thank you for including Extended Stay America in your travel plans. We are glad you enjoyed your stay, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Ann Arbor.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 3.2 star rating with 1,545 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.