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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thanks for the great customer service
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality! Thank you for being our guest. We hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Great staff, Jess and her whole staff are amazingly friendly and helpful
Business response:
Thank you so much for the positive mention. We look forward to welcoming you back soon!
Great staff. Jess an team are very friendly and helpful
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
Business response:
Thank you for the positive survey. We hope to see you back again soon.
Business response:
Thank you for taking the time to complete our survey. We hope for the opportunity to serve your hospitality needs better in the future.
The rooms smelled stale. The stairwell trash cans were overflowing and smelled bad.
Business response:
Thank you for sharing your concerns. We are disappointed to know you were unhappy with your stay. We apologize for the housekeeping issues that made for a less than pleasant experience. We will discuss your concerns with the Head of our Housekeeping Department to ensure we take corrective actions. We express our genuine apologies once more and hope you will consider staying with us again. Sincerely, Hotel Management
Customer service was absolutely terrible.
Business response:
Thank you for taking the time to submit your feedback. I'm sorry to hear that you were not completely able to enjoy your stay with us but rest assured that your concerns have been addressed with the appropriate department. It is my hope to welcome you back so that we may prove to exceed your expectations. Thank you again and have a great day.
Needs renovating
Business response:
Thank you for taking the time to submit your feedback. We appreciate you staying with us and look forward to welcoming you back soon.
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.