Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Business response:

Thank you for your stay at Extended Stay America. We are glad you liked our comfortable suites and had an overall great stay. We are also delighted to hear our convenient location close to the Meijer and shops was perfect for your needs. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry for the difficulties you faced in your room. We have shared your concerns with the appropriate individuals to ensure our future guests do not encounter these issues again, going ahead. Your feedback regarding our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Eric, thank you for your gracious review. We are delighted to know you had a relaxing stay in your fully-equipped room and that we were able to meet your expectations for a great stay at an affordable price. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Young, and we will be sure to share your comments with him as he will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management