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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little disappointed We were a little disappointed that our 2 rooms were not available when we checked in an hour past the check in time, otherwise everything was fine.
Business response:
Honi, thank you for choosing to stay with us at Extended Stay America. We're sorry for the inconvenience you had at the time of check-in. We're reviewing this situation to see what went wrong so we can avoid this in the future. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you again soon. Sincerely, Hotel Management
When we checked in we were suppose to have two rooms. The hotel said Orbitz only booked one, in any case we paid 323.00 for the second room that was suppose to be 180.00
Staff was not so friendly and adjustable.
Business response:
Sanjay, thank you for reviewing your stay at Extended Stay America. We're glad to know you had a pleasant time while you were here, but we're sorry you were unhappy with the service you received from our associates. We have discussed your feedback with our team to be more diligent with their efforts moving forward. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
立地最高 必要なものは揃っていて、とにかく便利な立地。すぐそばにあるモールは大きくて楽しめます。自炊したいとき、レストランで食べたいとき、どちらも可能な貴重なホテルです。
Business response:
Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
良いロケーション、しかし・・・ 静かで良いロケーションでしたが、数日、滞在したにもかかわらず、一度も掃除やシーツ交換、タオル交換に入ってもらえなかったのが残念でした。
Business response:
Thank you for being our guest and for taking the time to give us your feedback. We are happy you liked our location. However, we apologize if you were not informed about our Housekeeping policy. Our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. We are happy to offer this service to you at a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and complimentary. Thank you again, and we hope you will choose to stay with us again. Sincerely, H... read more
Needs updating Decent hotel but needs major updating. Nothing in the room at all except for one towel and a few hand towels.
Business response:
Julie, thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. KIndly note, towels are other in-room amenities are kept at the front desk. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.