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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Problems in the room where things were falling apart. Mold in the bathroom. Can’t get the cooking smell from previous guests out of the room
Business response:
Merilyn, thank you for being our guest and sharing your review. We apologize for the concerns you encountered during your stay. We work hard to provide a clean, comfortable, and well-maintained environment; therefore, we regret the inconvenience it caused you. We will follow up on your concerns with respective teams to ensure we are well poised to serve you better in the future. We are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Hotel Management
Women at front desk was great. Room a facility is just ok. They said breakfast included but because of Covid only coffee and small granola bars
Business response:
Thomas, thank you for sharing the specifics of your stay with us. We are glad you were pleased with most aspects of your stay and that you enjoyed the service our associates delivered. However, we regret any disappointment you experienced concerning breakfast not being available during your stay due to the current situation. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Book room via hotel website. What really upset me was the "best price" that Hotels.com seem to offer. $89 total via the Hotels.com website. I open my computer to search the internet and the hotel's website advertises the SAME ROOM at $56 per night. DO NOT BOOK THIS HOTEL UNDER HOTELS.COM. SAVE MONEY WITH THE HOTEL DIRECTLY!!!
Business response:
Sarah, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. We appreciate your feedback and look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 3.2 star rating with 1,550 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.