Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you found us to be at a fair price and that you had a great time while you were here. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and were impressed with our courteous associates. However, we are sorry for the issues you had. Your feedback will be shared with the appropriate team to improve our future guests' experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Business response:

Josie, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your well-appointed room. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are glad to know you liked our courteous associates and had an overall pleasant time with us. It was a pleasure having you here, and we hope to see you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management 

Business response:

Lauren, thank you for choosing to stay at Extended Stay America while you were here for the skating competition. We're glad to know you were impressed with our affordable rates and that you liked the service provided by our staff. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Morgan, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased to know you enjoyed our cozy beds, but we are sorry for the noise issue you encountered. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management