Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Bobbie, thank you for taking the time to provide feedback regarding your stay with us. Although you had an overall pleasant visit, we apologize for the issues you experienced during your visit. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Amy, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America during your visit to the area. We are happy that you liked our front desk service and had a nice time here. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Tommy, thank you for sharing your review. Although you had an overall pleasant stay, we apologize for the poor service. Your feedback for the service issue is shared with the front office team to be more diligent and ensure such issues don’t happen going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Carmen, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you and your family had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you all again soon. Sincerely, Hotel Management 

Business response:

Ronald, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management