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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs updating Decent hotel but needs major updating. Nothing in the room at all except for one towel and a few hand towels.
Business response:
Julie, thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. KIndly note, towels are other in-room amenities are kept at the front desk. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
GREAT stay. Price just right for all amenities off My experience was pleasant. The breakfast was ok, didn't have a sitting area & food options were snak bite size. Guess ok for grab & go. Room was nicely equipped full kitchen amenities. Great for long weekends or weeks. Overall very nice, I'll be back, just as long as the price is right.
Business response:
Guillermo, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and that we were able to meet your expectations at a great price. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
There was no cups or coffee pot in room. Not told that it would be in lobby. Waited 10+ minutes before someone came to check us in.
Business response:
It was disappointing to know you did not experience the best from us. We apologize that we didn’t explain our kitchenware policy to you upon arrival. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your feedback will help us communicate such vital information effectively going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Conveniently located next to a mall. Parking is easy. The property is clean but a little dark.
Business response:
Thank you for being our guest. It is a pleasure to know our ideal location was the highlight of your stay and that you had a great stay at our well-kept property. Please visit us again when in the area. Sincerely, Hotel Management
Pet Friendly I travel with my dog, and they were very welcoming of both me and my dog. With the mall right there dining is very convenient.
Business response:
Thank you for the glowing review of Extended Stay America. We are so glad you and your "best friend" enjoyed your visit and that our location close to the mall worked well for your needs. We look forward to welcoming you back again whenever your travels bring you back to this area. Sincerely, Hotel Management
I booked a room with a queen size bed and they gave me a full size.
Business response:
Thank you for your feedback about Extended Stay America. We are sorry we were unable to provide you the room that you booked. On your future visit, we will make sure to accommodate you in the room of your choice, and from your rating, it seems that you had an overall pleasant stay. It was a pleasure to have you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 887 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.