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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

3.2
  • Hotels
  • Ann Arbor, MI

About this business

HospitalityHotels

Location details

1501 Briarwood Cir., Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,545 reviews
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DP's profile image
DP 
6 years ago

Conveniently located next to a mall. Parking is easy. The property is clean but a little dark. 

Business response:

Thank you for being our guest. It is a pleasure to know our ideal location was the highlight of your stay and that you had a great stay at our well-kept property. Please visit us again when in the area. Sincerely, Hotel Management 

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James 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Pet Friendly I travel with my dog, and they were very welcoming of both me and my dog. With the mall right there dining is very convenient. 

Business response:

Thank you for the glowing review of Extended Stay America. We are so glad you and your "best friend" enjoyed your visit and that our location close to the mall worked well for your needs. We look forward to welcoming you back again whenever your travels bring you back to this area. Sincerely, Hotel Management 

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Gerald 
6 years ago

I booked a room with a queen size bed and they gave me a full size. 

Business response:

Thank you for your feedback about Extended Stay America. We are sorry we were unable to provide you the room that you booked. On your future visit, we will make sure to accommodate you in the room of your choice, and from your rating, it seems that you had an overall pleasant stay. It was a pleasure to have you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Staff was lovely and accommodating. Breakfast was just some granola bars, packaged muffins and instant oatmeal and coffee. Which was fine. There is a Panera’s .7 miles away if you want more. 

Business response:

Wow - we appreciate your terrific review of Extended Stay America. Your feedback is the best performance measure we have, so thank you for taking the time to post your review. We are pleased you enjoyed your stay and that you especially loved the service provided by our staff. We look forward to welcoming you again on your next visit! Sincerely, Hotel Management 

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Anonymous 
6 years ago

A nice clean room, with great location and price. The fire alarm went off in the middle of the night, took staff awhile to turn it off, we were never given any instruction or told what was happening.. 

Business response:

Thank you for taking the time to review your stay. We are glad you liked our clean rooms, our location and that you found us to be a good value. However, we apologize you had to experience the fire alarms sounding in the middle of the night, disturbing your peaceful stay. We hope you will choose us again the next time you visit our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?

Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 3.2 star rating with 1,545 reviews. 

When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?

Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.