This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No cups in the room Just another hotel. Nothing special here.
Business response:
Thank you for staying with us. We are glad your overall visit was pleasant. Kitchenware for your suite is kept at the front desk to ensure cleanliness, please accept our apologies if we did not communicate this to you at check-in. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Per-Friendly which Permits Cats On arrival, waited almost 5 minutes to come to the front desk. I very rarely saw anyone at that desk to address any issues. There was an item on the bill that I did not understand, and front desk clerk would not provide me with a copy so that I could call about it. The room was fairly clean, although we found papers under the bed. The counter in the kitchen needs repaired or replaced as there were two large burned spots. There was also a very pronounced musty smell coming from the kitchen drai... read more
Business response:
Thank you for reviewing us. We're glad to know our pet-friendly policy was perfect for your needs. However, please accept my apology for the inconvenience you had with our service and amenities. Please know, while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. Also, your concerns regarding housekeeping and maintenance has been shared already and the same will be reviewed by the respective team. We hope you will give us another opportunity so that we can ser... read more
Business response:
Abhinav, thank you for staying at Extended Stay America - Detroit - Canton. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Not the greatest, but not the worse! There are some unhappy people working at this establishment. They really don't take it out on you, but their demeanor is awful. Also the carpet needs to be pulled on every for and changed. Our fridge leaked something awful. And we had a non smoking room, which smelled like non smoking, but the bathroom, geesh! It smelled like chain smokers until I wiped the walls with Lysol! Good: the room was clean some people at the desk were hospitable and the location was solid. For the cost it was a ... read more
Business response:
Thanks for elevating your stay. Although you liked some aspects of your visit, we are sorry for the inconvenience you had with our front desk service and facilities. We have shared your concerns with our team and management so that we can improve our future guest experiences. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Michele, thank you for choosing our hotel. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Would stay again! Great shopping location, staff was helpful, room spacious and bed was perfect. Very clean and having laundry facility in hotel enabled us to leave with clean clothes for the rest of our trip.
Business response:
Robert, thank you for being our guest at Extended Stay America - Detroit – Canton. It’s our pleasure knowing you loved all the aspects of your trip, especially our laundry facility and the excellent service we provided. We look forward to welcoming you back soon. Sincerely, General Manager
A great place to stay! We enjoyed our stay very much, will definitely stay here again!
Business response:
Robert, we truly appreciate you taking the time to share your experience at our hotel. It’s our pleasure knowing you enjoyed being with us and had a great stay. We look forward to welcoming you back soon at Extended Stay America - Detroit - Canton. Sincerely, General Manager
Great for what I needed I had a good stay. The staff took care of any issues I ran into and we're even willing to move me from room to room when a small issue arose.
Business response:
Thank you for being our guest at Extended Stay America - Detroit - Canton. We are happy to know you were comfortable here and that our staff took a great care of you. I will be sure to share your compliments with my entire team for a job well done. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
I wished it was better The room we were assigned first was very dirty, it smelled of onions. I did not want to even sit on the bed. I asked to be moved to another room. The receptionist was accommodating but the initial room experience of the first room was very disturbing and had us quite shook.
Business response:
Julie, thank you for taking the time to review our hotel. Although you had issues with your first room, I'm glad our associates were able to provide you with another room for your comfort. Everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.