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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ramon, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Joel, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
My stay was comfortable. The room was clean, and the woman at the front desk was very nice.
Business response:
Thank you for the wonderful review of Extended Stay America. We are thrilled to read you liked our courteous front desk service and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Brett, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Carrie, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Good value, good location, helpful staff
Business response:
Thomas, thank you for your delightful review of our hotel. Your positive comments about our affordable rates and convenient location are greatly appreciated. Thanks for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Nice affordable hotel The check in lady, Jackie (I don’t know if I spelled her name right) was so pleasant. The room was great, but the counter top was starting to peel in some areas and the heater was really loud. Other than that, I wouldn’t mind staying here again! The price is great and the fact I got a good deal on a last second reservation was awesome.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you were comfortable here and were impressed with the service provided by Jackie. However, we are sorry for the issues you had in your room. We have shared your concern with our Maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Cold The heat did not work in the room so they gave us another room. But the second room was much smaller and the bed was smaller as well. I paid for a queen sized bed and was switched to a room with a full sized bed. Was not offered the difference in pay for their mess up.
Business response:
Thanks for sharing your feedback online. Although you liked certain aspects of your stay with us, we sincerely apologize for the issue you had with the HVAC unit of your first room and are sorry the second room provided wasn't to your expectations. Your feedback is shared with the concerned teams to step up their game and deliver better service going ahead. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.