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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mike C Heard every noise from adjoining rooms
Business response:
Michael, thank you for evaluating your stay with us. We are happy to read that you had an overall pleasant visit. However, we are sorry you were inconvenienced by the noise from the guests next door. Should this happen again in your future travels, please don't hesitate to contact the front desk to ask for assistance. Thanks again for taking time to tell us about your stay. We hope to welcome you back soon! Sincerely, General Manager
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Madison Hts weekend This motel is very clean and comfortable located in a nice area, there is a mall and restraurantsnear near by.the rooms have a full size refrigerator, microwave, sink, and stove top in them so if staying a few days in the area you can save money by fixing your own food. You won't be disappointed if you stay here, very affordable
Business response:
Roger, thanks for the awesome feedback. We are thrilled to know our location was ideal for your trip and that you were satisfied with your well-equipped room. It was a pleasure serving you at Extended Stay America - Detroit - Madison Heights, and we look forward to welcoming you back soon. Sincerely, General Manager
Overall room was clean...Bottom of bed (sham) was not put on properly...Where it was laying on the floor on one side... Also bathroom had a couple string's of hair in sink. Lastly, I was near a room where a dog was kept. Dog was barking for awhile off and on... Not good if someone is trying to get some rest.
Business response:
Michelle, thanks for being our guest and sharing your feedback. Comments such as yours let us know the areas where we need to work and I have discussed them with the respective team. We are sorry about the dog barking and the disturbance this caused. If known, our front desk team could have a conversation with the pet owner to reiterate our pet policy.Our goal is to provide a relaxing and comfortable experience for every guest, and I hope you will give us a chance to impress you on a future visit. Thanks again for your feedb... read more
Wayyyyyyyyyyy better than the Econolodge across the street.
Business response:
Thank you for being our guest at Extended Stay America - Detroit - Madison Heights. It is nice to know you thoroughly enjoyed your time here and were impressed with all the aspects of our hotel. We hope you will choose our hotel every time you are in the area. Sincerely, General Manager
I was somewhat surprised when I saw the rooms. I travel a lot for business and I like the space in the room and the closet. But, rooms need to include lamp on the beside table to include plug for phone plugs. Cabinets, stove and micowave were old and out dated. You should include a couple of plastic cups for client start so they can at least have a cup of water before they can get to a store if they are staying longer (some clients will only be there for a couple of days). Also there was a more above stove telling me to open... read more
Business response:
Glenice, thanks for evaluating you stay. We are glad to read you had an overall pleasant visit and liked our room with the kitchenette. We value your feedback as it will help us to improve our service and facilities. We hope you will return so we can make it up to you. Sincerely, General Manager
excellent!
Business response:
Sherry, it was a pleasure having you as our guest at Extended Stay America - Detroit - Madison Heights. We work hard to make sure our guests enjoy every aspect of their visit, so feedback such as yours tell us that we are succeeding. We hope you are already planning another trip our way. Sincerely, General Manager
中身は値段なりといったところでしょうか 値段なりといったところでしょうか。 横浜桜本町近辺の安ビジネスホテルと雰囲気は似ています。 さすがにアメリカだけに部屋は広いのですが、壁が薄っぺらく隣部屋の家族連れの声が漏れてきたり、フリーウェイや大通りに近いこともあり夜中でも車の音が時々聞こえます。 朝食はロビーにマフィンとコーヒーが置いてあるのみで、コンフォートホテルやホリデーインのようなヨールグトや焼きたてワッフルとかはありません。 またチェックインの際に不手際が一点。フロントで渡されたカードキーの部屋番号が間違ってて、ドアが開かずにノブをガチャガチャしてたら、中から知らないお兄さんが出てきてビックリ。 一人旅で旅費を抑えたい人向けにはありかもしれませんが、ビジネスで出張費に余裕のあるの場合は周囲のホテルも検討してみた方が良いかもしれません。
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant visit. That being said, we are sorry for not living up to your expectations and regret the inconvenience it caused. Your feedback will be used to improve our service and facilities. We hope you will return so we can make it up to you. Sincerely, General Manager
Hotel was close to my job Jacqui was real nice but I didn't like my room. My neighbors was to noisy. But Jacqui had accommodate me to another room where it was quiet. I wouldn't recommend this hotel to anyone because of the thin walls. I like the Marroit in Livonia better. They have better rooms and it's quiet.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked the service provided by Jacqui, but I am sorry for the noise issue you encountered in your room which resulted in a disappointing visit. Your feedback is valuable to us, and we hope you will consider giving us another chance to serve you again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.