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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Madison Heights Michigan This Hotel I've been there before I love the setup rooms pretty clean matters little rough to sleep on this time I stay the night the tub had Samson hair in it and dirt stains if you can get past that the room was okay
Business response:
Thank you for returning to our hotel. We are happy to know you liked our hotel, but I am sorry for the cleanliness issue you experienced in your room. I have shared your concerns with my housekeeping team to ensure this does not happen again. We hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Nice place to stay Attending a concert in Royal Oak and the hotel was only a few km. from the event site. Check-in was easy and the desk clerk was very pleasant and accommodating. Will be back.
Business response:
Carol, it was a pleasure having you as our guest at Extended Stay America - Detroit - Madison Heights. We are delighted to read you liked the outstanding service provided by Front Desk staff and that our location was perfect for your needs. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, General Manager
Giving Extended Stay another chance My plans were to stay at the Extended Stay in Farmington Hills, and once again the online reservation places me at another hotel, this time at the Madison Heights location. But unlike before, I stayed at the location giving to me. The hotel overall was clean and majority of the time quiet. On the second night of my stay, I did inform the hotel clerk that I believe my bed had bed bugs and he politely told me "no way, we changed the sheets" so I said well why are there little black dots on m... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Business response:
Donissa, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Detroit - Madison Heights. Sincerely, General Manager
clean, quiet, helpful staff That says it. Staff very helpful, room and site clean, well maintained. I forgot that all hotels don't have business centers (this one doesn't). Got a great sleep at a quiet site, in a comfortable bed. Good, individual heat/cool controls. Kitchen dishes/utensils in this extended stay hotel were delivered clean and wrapped. Convenient kitchen w/full sized 'frig.
Business response:
Gracie, thank you for selecting Extended Stay America - Detroit - Madison Heights for your visit and for sharing your comments. We are happy that you liked our courteous associates, convenient location and the fully equipped kitchen in your room. Thanks once more for being our guest, and we look forward to seeing you again in the future. Sincerely, General Manager
Business response:
Luciano, it was a pleasure having you as our guest at Extended Stay America - Detroit - Madison Heights. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Clean, affordable, all around a great stay! The hotel was great! Affordable, clean, quiet and all of the employees were very personable as if you knew them. They were polite and very helpful. Hotel was quiet even though they were booked solid both nights. Kathy at the front desk was amazing and super nice! Enjoyed conversing with her! Definitely will be back for another stay!
Nice employees Was able to get a very good rate compared to other properties in the area.
Business response:
We appreciate you sharing your experience. I am glad to see you enjoyed the affordable rate you received for accommodations at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.