Extended Stay America - Detroit - Madison Heights

Business response:

Brian, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel during your visit to our area. We appreciate your feedback, and we are sorry your stay was unpleasant. Your feedback has been shared with the team to ensure similar mistakes are not made in future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for your excellent review of Extended Stay America. We’re delighted our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again whenever your travels bring you to Madison Heights. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience at our hotel. We’re glad to know you were impressed with the service you received from our staff and that you liked our parking facility. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Robbin, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel ManagementRobbin, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon... read more

Business response:

Thank you for the glowing review of Extended Stay America. We are glad to know you enjoyed our well-kept property and were impressed with our friendly associates. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our well-kept property and found our location ideal. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Antoine,thank you for sharing your experience with fellow travelers. We are so glad you had a comfortable stay and were pleased with your room. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you choose the Extended Stay America the next time your travels bring you back this way. ​ Sincerely, Hotel Management