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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and comfortable
Business response:
Dear Wendy, Thank you for choosing us. We are pleased to know how much you liked your guest suite. Our priority is to make your stay with us feel at home and as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Thank you again.Sincerely,Hotel Management
Friendly staff
This property shows up on Travelocity when I filter for "Free Shuttle to Airport" -- but no shuttle service is available. This is an important service -- perhaps it can be done in partnership with other nearby hotels. Taxi was very expensive.
Business response:
Dear Todd, Thank you for being our guest and sharing your feedback. We are pleased to know that your stay, for the most part, was an enjoyable one. However, we apologize for your disappointment with our shuttle service. We have shared these concerns with the appropriate individuals and are grateful for your patience. Thank you again for sharing your experience, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Nice and clean room, friendly staff and aquatic supplies.
Business response:
Dear Jing, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return!Sincerely,Hotel Management
It was exactly what I was looking for. The room was fine Looks like they’ve even been doing some updates and the staff were nice and courteous. Only Recommendation is that they have a better continental breakfast
Near Detroit metro airport. Very reasonable prices. Adequate for an overnight stayover, and suitable for contract workers needing a longer stay.
Business response:
Dear Richard, firstly, thank you for being our guest. We are delighted you had a pleasant stay and appreciate you letting us know our location was convenient for your needs. We always strive to provide our guests with a home-like experience at affordable rates, and your comments let us know we are doing things right. It was a pleasure having you as our guest, and we assure you a much more enjoyable stay the next time your travels bring you to this city again.Sincerely,Hotel Management
Booked this location because the website indicated free parking and shuttle service to the airport. Upon check in, I was told that there is no shuttle service to the airport on weekends. I attempted to get a different hotel but due to the late hour there was no availability. I kept this reservation, and drove to a shuttle service the next morning to make my flight. I would not have stayed here but for the benefit of free parking and shuttle service. Disappointing… and inconvenient.
Business response:
Dear Guest, thank you for choosing our hotel for your recent stay. We are happy that you had a pleasant stay. Although we are pleased to offer our airport shuttle as a convenience for our guests, we are sorry for the inconvenience you encountered. We hope you will reconsider and stay with us again, as we would love the opportunity to provide you with the hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 3.4 star rating with 1,274 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.