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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stopover Great for an overnight waiting for a flight
Business response:
Grazia, thank you for rating your experience at Extended Stay America so highly. It is a delight to know you enjoyed our offerings and that you returned without any complaints. Thank you once more for the feedback, and we look forward to serving you in the near future. Sincerely, Hotel Management
Great staff! The staff provided wonderful service & made certain my needs were addressed and successfully taken care of! 😊
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Romulus. Sincerely, Hotel Management
I liked the idea of a kitchen, but there are no dishes in the room. You have to go request a “package” which I thought was odd. The refrigerator is old and loud. No hair dryer in the room. Room smelled of smoke even though it’s no smoking. People standing right near the entrance door smoking didn’t help. Breakfast was packaged muffins and and airpot of coffee. At least do a little more than that. The hallways were dimly lit and slightly creepy. Not terrible, but I won’t stay there again.
Business response:
Thank you for your review of your recent stay. Although you liked our kitchen, we regret your disappointment with our kitchenware policy. We are sorry for the inconvenience you experienced due to the smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We are also sorry our breakfast was not to your likings. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders. We apologiz... read more
for being "dirt cheap" given its neighborhood, a room turned out to be a spacious studio apt. theres comp. airport shuttle with a driver who is quite attentive.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable room, and our complimentary shuttle worked out so well for you. It was a pleasure having you as our guest, and we hope to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.