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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bit run down and items needed in rooms This hotel is conveniently located close to the Detroit airport. The room was spacious enough, but while there is a kitchenette, there is NOTHING in it. Not a glass, cup, or any tea pot, coffee maker or anything. It is very disappointing for a hotel that offers extended stay not to provide basic items that are available in ALL other hotels
Business response:
Julie, thank you for being our guest. We are sorry for your disappointment with our hotel policy. Please know, the dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Staff was nice... Room was clean... Had good cable... TV's are small...
Business response:
Thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
The staff was friendly and cooperative, but the facility lacked most amenities you would find at other hotels (pool, lobby, etc).
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. On a positive note, we are happy you liked the service provided by our associates. Thank you again for staying with us, and we hope to welcome you back soon! Sincerely, Hotel Manageme... read more
Great stopover Great for an overnight waiting for a flight
Business response:
Grazia, thank you for rating your experience at Extended Stay America so highly. It is a delight to know you enjoyed our offerings and that you returned without any complaints. Thank you once more for the feedback, and we look forward to serving you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 811 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.