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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reminds me of a motel inside of a hotel It was ok for a overnight stay
Business response:
Thank you for staying with us and for your review. We are glad you had a pleasant stay and that you were satisfied with our accommodation and amenities. However, we regret any inconvenience you may have had. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean! I was really impressed by the cleanliness of the room. I love how everything smelled fresh and Looked clean. the hallway was the most impressive because in a lot of hotels they have the stale smelling carpets, but not here everything was fresh. Cleanliness is the most important thing to me. ESA Eased my mind here
Nice Hotel Overall the room was very clean. Except the headboard and lamps were not dusted or cleaned. There was just the right amount of clean towels in the room. Greatly appreciated! The beds were clean and made nicely. The lobby is clean and welcoming. Customer service was customer service. There was no pots for the stove. So I guess you would have to ask front desk for them or bring your own. Safety was not a concern. I felt very safe in this area. It's close to the airport, alot of fast food places and stores around the... read more
Business response:
Ashley, thank you for choosing Extended Stay America. We are glad you were pleased with our well-appointed accommodations and with the service our associates delivered. However, we regret not meeting some of your expectations and apologize for the cleanliness oversights you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Pleased with parkung, laundry and kitchenette. Kitchen sink leaked into the cabinet, in cabinet and under bed found trash/items from previous guests. Linen exchange not explained.
The alarms were immaculately clean the staff is friendly fast and efficient my privacy is respected the manager and the team that they have a front is totally awesome anytime I come to Detroit I am only staying in this hotel
Business response:
We thoroughly appreciate your wonderful review. It is so nice to know you had an excellent stay and that our courteous associates left a lasting impression. We will certainly share your kind praises with them. We cannot wait to welcome you back soon. Sincerely, Hotel Management
Lock issues There was a an issue with the key lock that made frustrating to get in and out tof the room. It gave me some concerns with security. Besides that issue it was nice for a one night stay.
Business response:
Thank you for your review. Although you had an overall satisfactory stay, we are sorry for the issues you encountered with the key card. Your feedback will be shared with the appropriate team so that steps can be taken to improve our future guest experience. We value your business and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.