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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed in hotel No hairdryer, no lotion,very minimal breakfast. Will not stay at the hotel again.
Business response:
Lynn, we apologize as we didn’t explain our hotel policy. Since we are an extended stay property, our guests often bring their personal items like hair-dryers, toiletries, and other items but these are also available upon request at the front desk. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider a return visit to our hotel so that we can improve our impression on a future date. Sincerely, Hotel Management
Hotel is clean, staff is friendly and hotel is quiet. The parking lot is a tad small and hard to find parking late at night. Overnight stay was great.
Business response:
Katherine, thank you for the overnight stay at Extended Stay America. We are glad you loved our well-kept property and friendly staff. However, we regret the issues you encountered in the parking lot and that the inconvenience it caused. Thank you again, and we hope to serve you better in the future. Sincerely Hotel Management
Would have liked a towel holder in the bathroom by the sink.
Business response:
Duck, thank you for being a guest at Extended Stay America. It is a pleasure to know you liked everything we have to offer and that you returned without any complaint. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
朝ご飯が恐ろしく簡素だった
Business response:
Thank you for sharing your experience at our hotel. We're glad to know overall you had a pleasant time with us, but we're sorry for failing to meet your expectations when it came to our grab-and-go breakfast. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Manag... read more
Could be a little cleaner entrance. Coffee was water but everything else adequate for one nite.
Business response:
We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we regret your disappointment with coffee. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 725 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.