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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First Floor me Please I stayed on the 2nd floor. There were children above me on the 3rd floor. They made noise all day AND all night! The noise was so bad one night/early morning my husband called the desk regarding. Neither of us could sleep.
Business response:
Thank you for the review of your stay. We strive to provide a comfortable visit for all our guests; therefore, we apologize for the noise issues which inconvenienced you. We hope this was resolved to your satisfaction and that you and your family will return for the flawless stay you deserve. Sincerely, Hotel Management
Refrigerator was not working ,something they need too check on before renting the rooms. Besides that it was ok. And they needed to get the parking lot plowed, it wasn't done at all and I almost fell walking on ice and snow.
Business response:
Thank you for your feedback. We are sorry for the maintenance issues you had in your suite. Your feedback has been shared with our team to ensure this is not repeated. Also, we have discussed your comment concerning the snow in the parking lot with our housekeeping team so it can be addressed. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Had a great stay. Would definitely recommend to others
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate your recommendation and look forward to welcoming you back soon. Sincerely, Hotel Management
I can do a whole lot better. The stay was ok but on the day when I was leaving I seen a big bug crawling on the ceiling and filmed it I have pictures of the nasty Toilet Bowl when I was taking a bath.
Business response:
Curtis, thank you for being our guest. Although you had an overall pleasant stay, we are sorry for the insect you found and for the cleanliness issue you encountered in your bathroom. Your feedback has been discussed with our housekeeping team so that the problems can be addressed. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Samantha, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to our area. Sincerely, Hotel Management
Business response:
Betheny, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
K Seems to be people living there.stop my type of establishment. Was clean and bug-free!! had I been a little bit younger I would have probably enjoyed it
Business response:
Thank you for your review of your recent stay. We are glad you liked our refreshing suite and had an overall satisfactory experience. We value your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.