This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, safe hotel. Stayed here many times, very helpful.
Business response:
Thank you for your being a loyal guest of Extended Stay America. We are delighted to know we exceeded your expectations again and that you were satisfied with all our offerings. It was a pleasure serving you , and we look forward to many more visits from you. Sincerely, General Manager
Nice Hotel, right by the Airport Hotel staff is extremely friendly, stayed for 3 days and had to extend by another day and it was a very easy experience. Room is big and clean, only down side of it is that people cook in their rooms and the hall sometimes has a strong food smell. Overall, I would definitely stay there again.
Business response:
Marcus, it was our pleasure hosting you at Extended Stay America. We are glad to read our courteous associates and proximity to the airport left you with a great impression of our hotel. Your feedback is of utmost value to us, and we will be sure to share it with our housekeeping team in an effort to improve our performance. We appreciate you choosing us and look forward to welcoming you back in the future. Sincerely, General Manager
Business response:
We can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, General Manager
Business response:
Mel, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Hugh, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
good basic accommodation decor is a bit tired, but room was clean, reasonably priced. Staff were friendly enough. Must request items such as coffee maker, hair dryer, ironing board. None standard in room.
Business response:
Thank you for your review. We are glad to know you were pleased with our value and the attentive service provided by our associates. I have also made a note of your concern as we plan any upgrades. We hope to see you again whenever you are back in this area. Sincerely, General Manager
Terrible smell, poor selection of 'breakfast', was loud and could hear neighbors, had stains on the sheets.
Business response:
Thank you for being our guest and letting us know your overall experience was a pleasant one. With that said, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. Please visit us again so we can restore your faith in our hotel and provide you a hospitality you deserve. Sincerely, General Manager
Slept peaceful and sound- thank you! Absolutely pleasedo with this extended stay (home away from home). Value was right on. Always remember, extended stays aren't 5 star hotels. They areally in a class of their own. Well done!
Business response:
Gary, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.