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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, the stay was good. However, the breakfast that they advertise is only a small breakfast bar with hot water (for oatmeal or tea) and coffee.
Business response:
Rasha, thank you for staying at Extended Stay America - Detroit - Metropolitan Airport. We are happy to know you had a good time with us and that your overall visit was a pleasant one. Having said that we’re sorry our grab-and-go breakfast was not to your liking. I will share your feedback with my management team as we plan any changes in our breakfast menu. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Room was clean and comfortable, but had a bad odor. Possibly from something cooked in the room.
Business response:
Thank you for the specific feedback. It’s our pleasure knowing you had an overall comfortable stay. However, we are sorry for the odor issues you encountered while you were here. Your review will be taken as a tool to ensure that all procedures within our housekeeping departments are being followed. We hope you will return our hotel, as we would love to provide you with a much better experience. Sincerely, General Manager
Exelent It was comfortable, water pressure exelent, room, nice kitchen, big space, no bugs. Thanks God!!
Business response:
Thank you for choosing to stay at Extended Stay America - Detroit - Metropolitan Airport. We are happy to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We appreciate your business and look forward to seeing you again soon! Sincerely, General Manager
Exelent It was comfortable, water pressure exelent, room clean, nice kitchen, no bugs, exelent staff
Business response:
Thank you for being our guest at Extended Stay America - Detroit - Metropolitan Airport. We are delighted to know you were comfortable here and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Detroit - Metropolitan Airport. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Better with cleaning The bed was uncomfortable, and breakfast selection was terrible.
Business response:
Dimitri, we are sorry your stay did not meet your expectations. Please accept our apologies for the issues you experienced while here. Your feedback is valuable and will be shared with the breakfast and housekeeping teams in an effort to improve our service and facilities. We hope you will choose us again so we can provide you with a much more satisfying experience. Sincerely, General Manager
Loved it Nice place
Business response:
Thank you for being our guest atExtended Stay America - Detroit - Metropolitan Airport. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your stay at our hotel. We appreciate your business and hope to welcome you back soon for another enjoyable experience. Sincerely, General Manager
near airport Overnight stay shuttle to airport was good at 5:30 am
Business response:
Thank you for being our guest. We are glad that you liked our shuttle service and our close proximity to the airport. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Good hotel for the price. It is a little noisy walls are thin don't but through Orbitz if there's any issues you can't get a hold of them to change things
Business response:
Mark, thank you for your feedback. We are happy to know your overall stay was good and you liked the value we offer. However, we are sorry for any inconvenience you had during your stay. We hope to have the opportunity to serve you better on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 725 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.