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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just what I needed Very simple but everything I needed!! Staff was very friendly and helpful. The bed was comfortable and everything was clean.
Business response:
Annette, thank you for being our guest at Extended Stay America. It’s good to know we met all of your expectations and that our staff exceeded your expectations. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
All the comforts of home Very pleasant stay. It was great to have a refrigerator and the means to prepare some of my meals.
Business response:
Richard, thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-equipped room and had a nice time here. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Breanna, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Heidi, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Too short of a trip It was a great value
Business response:
Tori, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Staff was fantastic. The auto wake up call was a plus. The room and bathrooms sizes were great! The kitchenette was a pleasant surprise too. However, the room needs updating. i.e.The full sized old refrigerator was pretty loud. I slept on the chair because I was afraid of the protective cover that looked like it was designed to cover/prevent stains and not bedbugs.
Business response:
Thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our associates and that you liked your well-equipped room. However, we're sorry for not meeting some of your expectations. We have alerted our engineering staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
My stay was pleasant
Business response:
We appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Business response:
Steven, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 3.4 star rating with 1,330 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.