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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallways had trash scattered in them, and staff wasn't that friendly.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the difficulties you had with our staff. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, ... read more
Nice area. The room was spacious and liked that the bedroom was separate from the living room.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable room. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Great Service Best Rate around!!!!
Needs improvement Had to leave at 3 o’clock in the morning because the other people were just extremely loud and noisy . And the fact that people were smoking weed outside the building the entire time I was there
Business response:
Betty, we are sorry for the disturbance caused due to the noise issue. On rare occasions, we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We wish to have been informed about the disturbance as our front office team would have done their best to make your trip a better one. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Friendly staff , good cleaning. Good in room facilities
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you liked our comfortable suites, in-room amenities, and friendly staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 4.2 star rating with 605 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.