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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Service Best Rate around!!!!
Friendly staff , good cleaning. Good in room facilities
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you liked our comfortable suites, in-room amenities, and friendly staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel I love the spacious Queen Suite.
Business response:
Nicole, thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the size of your room and that you had a great time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
No real breakfast. Worst continental breakfast ever. No fruit, no cereal, no milk, no orange juice. Room cost as much as one with breakfast. Nice place, will not stay again because of breakfast situation. Oh and not one cup to use in bathroom. Oh oh no ice machine either
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Transaction went smoothly. Room was clean and requests were fufilled.
Business response:
Thank you for sharing your comments about your stay at Extended Stay America. We are glad you liked your well-appointed room and that you had a relaxing stay. Your review is appreciated, and we look forward to welcoming you again soon. Sincerely, Hotel Management
The hotel was clean and convenient. The room was big.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-kept property and that you were impressed with your spacious room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Needs improvement Had to leave at 3 o’clock in the morning because the other people were just extremely loud and noisy . And the fact that people were smoking weed outside the building the entire time I was there
Business response:
Betty, we are sorry for the disturbance caused due to the noise issue. On rare occasions, we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We wish to have been informed about the disturbance as our front office team would have done their best to make your trip a better one. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Cigarette butts all over outside of hotel, beer bottles sat near entrance for two days. Breakfast was just a tide over until you got out to a restaurant. I booked a deluxe room only to be told they did not have one. Had to call Expedia for a credit which they gave me. Not sure what happened with house keeping, they must all partied together and called in sick, the manager ended up cleaning rooms. Poor thing looked so tired when she had to deal with me over my room. I am flexible and did not rant to much on her. I will give h... read more
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 3.6 star rating with 983 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.