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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Peaceful
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for your nice review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Felicia, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Richard, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice clean hotel but no breakfast.
Business response:
Jeff, thank you for reviewing your experience at Extended Stay America. It is a delight to know you were happy with our well-kept property and that you experienced a great stay. However, we regret you did not enjoy our breakfast offerings. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Meh Towels were super thin and not so soft, and the pillows felt similar to the towels. Bed was mediocre. The heater kicking on and off was loud and didn’t keep a steady temp for me. Rooms in general could really use some updating- the couch was misshapen and didn’t look like I wanted to even sit my bag on it. If any other nearby hotels in my IHG app had available rooms I would have definitely preferred to stay somewhere else during the tradeshow I was in town for. But the location was pretty decent - close to convention cen... read more
Business response:
Brooke, thank you for taking the time to review your stay. Although our location was ideal for you, we apologize for not meeting some of your expectations and for the maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned team to fix the problems you mentioned immediately. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 3.6 star rating with 968 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.