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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean nice size room for the price. The vending machines were extremely over priced and the pick up and go breakfast had no value. They might as well just give coffee. The staff was very nice and efficient. Overall a great experience.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable room and our courteous associates. However, we regret the difficulties you faced and your disappointment with our breakfast offerings. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we hope you will revisit us. Sincerely, Hotel Management
I have a studio. They have a nice little kitchen but no pots or pans or plates or silverware. Maybe you have to ask for them but wow nothing not even a coffee pot. Big thumbs down even if you need to ask. It is a studio.
Business response:
Thank you for being our guest at Extended Stay America! We are glad to know you were impressed with our apartment-style room and that you had a pleasant visit, but we regret the disappointment you had with our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
My stay Amazing stay
Business response:
Freddie,thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Nice getaway It was cool, wouldn’t complain.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 3.6 star rating with 983 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.