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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Good value for money. I've only stayed in vacation condos or full service hotels. This was my first visit to an extended stay hotel. I enjoyed the kitchenette & separate bedroom. The lack of automatic doors at the entrance was annoying when my cart & hands were full. A trash receptacle by the entrance would be helpful as well. Otherwise enjoyed facility.
Business response:
Jeff, we are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your nice feedback and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Our group needed 3 beds in a suite, and this place was a very good solution for us. The only problem with our stay was that the room needed some extra cleaning. The windowsills were filthy and the bathroom floor was dirty in the corners.
Business response:
Judy, thank you for choosing Extended Stay America for your accommodation. We are happy to know you enjoyed your overall stay and were satisfied with your bedding in your room. We have discussed your concerns with our Housekeeping team to see where we went wrong so any necessary improvements can be made immediately. We hope the positive aspects of our hotel will encourage you to visit us again. Sincerely, Hotel Management
Next time I will shop around. This is one of those things that it is better seen in person rather than online.
Business response:
Thank you for your review. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
익스텐디드 스테이 아메리카 가격도 만족스럽고, 시설도 깨끗하며, 주변 마트 및 음식점들도 많아서 좋았습니다. 아쉬운점은 호텔내에 핼스장이 있는데, 체중계가 없는것이 아쉬웠습니다.
Business response:
Chungmin, thanks for being our guest. We are pleased to read you had a comfortable stay with us and found our service along with all of our facilities up to your satisfaction. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Christmas visit Bare bones hotel no amenities only queen beds no maid service take your own trash out. Won’t stay at an extended stay hotel again. Snowed and parking lot and entrance not cleared.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We appreciate all of your feedback and hope to h... read more
Very comfortable. Very pleasant staff
Business response:
Jonathon, we are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
長期滞在にはベストなホテル 空港から20分、展示会場まで車で15分の便利なホテル。 周辺には徒歩圏内でレストランやスーパーなどがあり、便利なロケーション。 日本から送った荷物も快く受け取ってくれる。
Business response:
Thanks so much for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business trip The fact that my room had a kitchen was great and convenient but the bathroom had a weird smell and I could hear everything my neighbors were doing. The guy at the service counter in the morning was extremely nice and helpful, the lady at the service counter the night before, nothe so much.
Business response:
Christina, thank you for being our guest. Although you had an overall pleasant stay and liked your room, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. We will be sure to share your concerns with the entire team in an effort to improve our performance. We appreciate choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 4.2 star rating with 605 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.