Extended Stay America - Detroit - Novi - Orchard Hill Place

Anonymous 

on Expedia

13 years ago

Bad bad hotel I make a reservation with double bed room. WhenI was in hotel, the hotel staff told me there was not guarantee double bed room. When I asked him about if hotel still have double bed, he said yes but have to pay extra. We felt this hotel was cheating on us. 

Gwen 

on Expedia

13 years ago

I was really disappointed in the condition of the room. The couch had holes in it and the wood floor was duct taped or it appeared to be. I usually get shampoo and conditioner and hand cream at all the places I stay and maybe I am spoiled? But there was none here. There were also no menu's in the room or anything where it tells you who to call for take out. Also there was a horrible smell out in the hall ways on the main floor and also on our floor. Not sure what that was. The room did appear clean and was plenty warm, hotel... read more

Anthony 

on Expedia

14 years ago

Teach housekeepers to clean better Discovered dirty silverware on first day of 4 day stay. A knife looked as they had been used to cut meat and put back in the drawer. A couple spoons also looked as though used for soup and put back without being rinsed. Several stray hairs and some type of dried soap were left on the tub shower walls. The physical condition of the room and hotel were good but the cleanliness of this room was poor.