Extended Stay America - Detroit - Novi - Orchard Hill Place

Robbert 

on Expedia

6 years ago

HORRIBLE I HAD BUGS IN MY ROOM AND THEY DIDNT EVEN SWITCH MY ROOM. AMD DIDNT GUVE ME MY MONEY BACK. THIS WAS MY 1st AND LAST STAY HERE. 

Rodrick 

on Expedia

6 years ago

Tv really sucked channel wouldn’t come in and when it did it wasn’t what it said it was really was a bad night the bathroom light didn’t work 

Stephen 

on Expedia

7 years ago

Avoid this location I've stayed with Extended Stay America locations before because my dog accompanies me at times. Friendly staff but poor poor housekeeping and groundskeeping. Trash from previous guest left in my room, dirty dishes left in hallway for several days outside a room not far from mine, trash around the parking lot of the building. I'd avoid this location. 

Darcie 

on Expedia

7 years ago

Room had an awful smell, so bad that when I left my car had an odor from my suitcase. The room didn't fee clean. Staff was friendly. Won't be staying here again. 

Donna 

on Expedia

7 years ago

Disappointed Our rooms were given away and not reserved as stated on my confirmation that I had printed out. After 45 minutes of discussion the front desk clerk found a room the was somewhat comparable to what I had reserved. The continental breakfast was disappointing and was not kept out the hours that are stated on the room that it is served in. I wouldn't recommend this place to anyone. 

Anonymous 

on Expedia

7 years ago

OVERSOLD AND WAS REFUSED MY ROOM Then they took another reservation from Expedia, they sent me back to same hotel and was refused again and blamed expedia. 

Jay 

on Expedia

7 years ago

One of the nastiest hotel I have seen In a long time didn’t think they were around no more but the hotel need to be knock down and rebuild sheet had stains in thm and u had to beg for towels 

never again 

on Expedia

7 years ago

Not pleased with weed smell, dirt or staff Walked in to check in and first words from Porsche “you need something” no hello or anyhing. I’m a guest checking in a greeting would be nice. Room clearly had not been cleaned. Carpet was filthy , garbage under bed couch behind dresser and urine all around sides of toilet/floor. Towels looked like they were used to wash cars at the car wash. And worst of all my room reeked of marijuana because check and Chong apparently stayed on my floor. Complained to several staffers who seemed ... read more

Rex 

on Expedia

8 years ago

Tricky advertising, bad housekeeping & maintenance The hotel room advertised turned out to be a run down ADA accessible room, cramped with no carpet. They switched my room, but there was a cigarette hole in the blanket, trash on the floor, dirty walls, a beat up lampshade, stained sheets, and the door wouldn't bolt.