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20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel for the homeless Room smelled bad as did the floor. Same people hanging out in lobby everyday in pajamas. Obviously not temporarily staying there. Hair on walls above shower not cleaned from prior guest. Closet area filthy and not cleaned. Looks to have layer of dust on hanging rod. Some sort of activity going on with doors slamming up until 11:00. One of the "permanent" guests I overhead saying it may have been drug activity. Also one morning leaving for work, construction workers also getting ready to leave were smok... read more
I DIDN'T even STAY the night it SMELLED SO BAD! The attendants and services were wonderful. The OUTSIDE of the hotel is deceiving. The inside on the second floor smells HORRIBLE! IT's the air in the hallways, carpet, Paint blotches missing on the walls. It looked ran down on the inside beyond the front desk. The room itself was okay and didn't smell like the hall way but yet, it was discoloring everywhere. On the walls, refridgerator had rust from top to bottom on the front of a VINYL FRIDGE. It really shouldn't be anything ... read more
Horrible The first room they gave us the air conditioning didn't work and it was a king size bed. The next room they had to give us was a queen size bed so they say but it was really a double full size. The rooms all smelled like marijuana when walking down the halls and they don't even have shampoo or conditioner in the rooms they ask at the front desk if you need anything and pull out a little basket with the items in it for you to take.
Not worth it Bed bugs and someone was smoking weed in room next to us my 22 month old son was choking because of how bad it was it was reported but they didn't seem worried about it.
He'll No THE BED WAS HARD AS THE FLOOR, WE ONLY HAD A THIN BLANKET THE PILLOWS WAS NOT COMFORTABLE, THEY ONLY GAVE US ONE BAR OF SOAP NO TOOTH BRUSH, NO TOOTH PASTE, HERE'S THE KICKER, NO ONE BE AT THE FRONT DESK IT SMELLS IN HALL WAYS LIKE CAT URINE, PEOPLE IN FRONT OF THE DOOR SMOKING IT WAS A BAD IDEA TO STAY THERE NEVER EVER AGAIN.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the odors during your stay. In response to your feedback, I will meet with the staff to review our cleaning procedures so that this issue does not affect our future guests. Please know, while we do not offer toiletries in our rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Your feedback is greatly appreciated and it will help us in our efforts to continually impro... read more
One night is enough Poor location next to major freeway. Facility common areas are run down. Ok if you check-in, go to sleep and leave first thing in the AM.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including your disappointment with our location. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Will never stay again Room was not clean and lights were broken. Water in shower slow drain
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,767 reviews.
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.