Extended Stay America - El Paso - Airport

Business response:

Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. It is wonderful knowing your visit was smooth and welcoming. We are delighted you felt comfortable and relaxed throughout your stay and that everything suited your preferences perfectly. Your kind words mean a lot, and we look forward to providing another enjoyable and memorable visit soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We are glad you had an awesome experience and truly appreciate you choosing to stay with us. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to learn that you had a pleasant stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We regret that the condition of the furnishings and carpet did not meet your expectations. Your comments have been shared with our management and maintenance teams to help guide upcoming updates and ensure a more comfortable environment for our guests. We appreciate your input and hope you will consider giving us another opportunity to provide a more satisfying stay in the future. Sincerely, Hotel Management