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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The ladies in the front desk were very nice and helpful. Our stay was great. The fact that the room had a kitchenette was amazing. Also thier taxi driver Ricardo. So far has been my favorite. Very humble.
Never got a hang of how the shower works. Other than that it was good.
Business response:
Dear Guest, We are glad to hear you had an enjoyable stay overall and appreciated your time with us. We apologize for any confusion with the shower controls and understand how frustrating that can be. Our team is always happy to assist with any questions to make your visit more comfortable. At Extended Stay America, we strive to provide a smooth and relaxing experience. We hope to welcome you back again soon! Sincerely, Hotel Management
Room condition, just regular type motel room. It looks clean, however it has little old stain,scratch,carpet dirty etc.., need to improvement for new towels, carpet clean.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the overall upkeep of your accommodations. However, we sincerely apologize that certain aspects of the room’s condition did not fully meet your expectations. We understand how important a refreshed and well-presented space is to guest comfort. Your comments have been shared with our team as we continue working to enhance presentation standards and overall guest satisfaction. We value your input and hope you will consider re... read more
No se hizo la limpieza de la habitacion ninguno de los tres dias que estuve
Business response:
Dear Guest, Thank you for your recent review of your stay. We apologize for not meeting your expectations regarding your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests weekly; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will ensure our front desk staff clearly communicate our services and amenities during arrival and provide... read more
Great
Great !!!
Business response:
Dear Guest, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,806 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.