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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over all the stay was nice. One thing I did notice however, was that the microwave didn’t work. Staff was friendly and willing to assist in solving this matter right away.
Checked in around 3pm there was no front desk agent had to wait around 10 minutes and finally somebody showed up but wasn't apologetic and didn't smile or didn't apologize. Where my room was located, the neighbors were younger males and they were up walking around yelling around all night and the next day they were still drinking and having a bbq in the parking lot. I don't know if they were always like that or if it was an isolated incident due to being the New Years holiday. The second night was quieter. Overall I would re... read more
Business response:
Dear Clarence, Thank you for sharing your feedback with us. We apologize for the delay during check-in and the lack of a warm welcome from the team. We also regret the noise disruptions caused by other guests, which we understand can impact your experience. We are pleased that you enjoyed the convenience of the kitchenette, and we will continue to enhance our services. We hope to provide you with a more peaceful and enjoyable stay next time. We look forward to welcoming you again soon.Sincerely,Hotel Management
Had a nice stay
Business response:
Dear Bran, Thank you for staying with us and for sharing your comments. We are delighted to read that you had a nice stay. We strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Extended Stay America for another great visit!Sincerely,Hotel Management
Great spot to book.
Good
Staff really nice
Business response:
Dear Brandon, Thank you for your kind words about our team at Extended Stay America. We are delighted to know that our staff made a positive impression on your stay. It has always been our goal to provide friendly and attentive service, and we hope to welcome you back for another great experience in the future.Sincerely,Hotel Management
The sink was dropping
Business response:
Dear Jesús Carlos,Thank you for sharing your feedback. We apologize for the issue you experienced with the sink. We appreciate you bringing this to our attention, and we will ensure that our maintenance team looks into it promptly. We strive to provide a comfortable stay for all our guests, and your input helps us improve our services. Should you have any further concerns during future visits, please don’t hesitate to reach out.Sincerely,Hotel Management
La ubicación buena pero le falta mucho a limpieza del cuarto
Business response:
Dear Carlos, Thank you for sharing your thoughts about Extended Stay America. We're glad you appreciated the convenient location. We regret that the room's condition did not meet expectations and will address this with our team to ensure improvements. Your feedback helps us enhance our services, and we hope to provide a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.