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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK
Business response:
Dear Guest, We are pleased to learn that you had a pleasant stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again. Sincerely, Hotel Management
staff NOT friendly
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that the condition of the furnishings and carpet did not meet your expectations. Your comments have been shared with our management and maintenance teams to help guide upcoming updates and ensure a more comfortable environment for our guests. We appreciate your input and hope you will consider giving us another opportunity to provide a more satisfying stay in the future. Sincerely, Hotel Management
It was a great stay at the hotel clean room, great customer service.
Fue una buena habitación, solo que no vi donde te piden un depósito de 50 dlls, y es una cantidad que no me han devuelto.
Business response:
Dear Guest, Thank you for taking the time to review your stay and for the generous words about our comfortable guest rooms and the amenities we offer with them. However, we hope you will accept our apologies for the inconvenience caused by the incidental hold. Kindly know that the information about this can be found in the FAQ section of our website. Guests may be required to provide a deposit of up to $250 with the hotel for any incidental charges incurred during their stay. The entirety of, or the remaining balance of this... read more
La habitación estaba bien, ni muy muy ni tan tan
Thanks for having us
Great place to spend the night for a layover in El Paso. The room was clean and quiet and was a great value.
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We are glad to hear that you found the room clean, quiet, and a great value. It’s wonderful to know we could provide a comfortable and restful stop during your travels. We appreciate your feedback and hope to welcome you back again soon! Sincerely, Hotel Management
Room was clean except for the dry pet urine under the table. Other than that it’s a quiet, comfortable, and reasonable place that is close to a lot of restaurants and the airport.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad to hear that you found our location convenient and that your stay was quiet and comfortable overall. However, we are sorry for the cleanliness issue you encountered. That is not the standard we strive to uphold, and your comment has been shared with our housekeeping team for immediate attention and improvement. We appreciate your feedback and hope to have the opportunity to provide you with a flawless stay in the future. Sincerely, Hotel Management
Furniture old and damage, carpet also old whit stain spots.
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that the condition of the furnishings and carpet did not meet your expectations. Your comments have been shared with our management and maintenance teams to help guide upcoming updates and ensure a more comfortable environment for our guests. We appreciate your input and hope you will consider giving us another opportunity to provide a more satisfying stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,489 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.