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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean, the staff was friendly, and the area had some good restraints and entertainment. However, the bathroom door would not shut, the bath tub’s plug was not working, not all the lights were working, and the hide-a-bed was extremely uncomfortable and would not fold back in.
Business response:
William, thank you for posting a review of your stay. We apologize for the maintenance issue you encountered in your suite. Please be assured we will address this with the appropriate team to take the necessary actions. We regret the inconvenience this caused and are grateful for your patience. On a positive note, we are glad you liked the service from our staff and that you appreciated our convenient location close to area restaurants and entertainment. We do hope you will stay with us another time so we can provide you wit... read more
Good. Quiet. Spacious
Business response:
Jeannie, thank you for choosing Extended Stay America and sharing your experience. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. It was a pleasure to have you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Clean, quite and comfortable.
Business response:
Javier, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a comment like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Kitchenette, excellent access to major roads.
It smelled. There were none smoking signs everywhere but the elevator, halls and my room smelled like a stale smoke bar. There was a used bar of soap in the shower, the Tv didn't work and I'm pretty sure the ac unit was on its last leg. Positive note the staff was extremely polite, breakfast was a nice grab and go. I wouldn’t recommend for those looking for a vacation hotel. For someone like me that just needed a place to crash for the nice it'll do
Business response:
Aletha, thank you for taking the time to share your feedback. We are glad you were pleased with the service our associates delivered and that you were able to take advantage of our grab-and-go breakfast. However, we apologize for the concerns you had with your guest room. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments with our maintenance team regarding your outlined issue... read more
desayuno en regular la estancia fue buena, pero el desayuno es una burla
Business response:
Siliva, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast was not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Just passing through. Close to local shops and highway.
Business response:
Silvia, thank you for posting a review of your stay with us at Extended Stay America. We are happy to know our prime location was ideal for you and that you had a pleasant time while you were here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,411 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.