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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Accommodating with 2 pets was great! Helped us when we had to stay an extra night. One night reported loud music and it was handled quickly.
Business response:
Lupe, we appreciate your feedback about your stay at Extended Stay America. We are delighted to learn that you enjoyed our hospitality as well as our pet-friendliness. It means a lot for us to learn that we met most of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The room was large enough, beds comfortable. For a longer stay it would be nice. We were just there for a night and wanted ice but no ice machine as there are ice trays in freezer but they hadn’t been refilled.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you got a good night's rest. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Sincerely, Hotel Management
Price was very inexpensive as you get no cleaning services or anything like that. That is fine with us. Room seemed to be clean. Roomy and decent condition furniture. This is a place to come back to, shower, sleep and repeat. Nothing more, nothing less. Lots of decent restaurants walking distance. Staff was very friendly and helpful
Business response:
Fred, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back soon! Sincerely, Hotel Management
At check in we were warned by an unfriendly person no less than 3 times about the fee for smoking in the room and also admonished multiple times that we would be charged for any damage to the room, ridiculous! How about a welcome, we are glad you are here, enjoy your stay. Lots of street noise at this place as well.
Business response:
Ronald, we apologize for the behavior of one of our associates at the front desk. Our team has been reminded that our primary goal is to provide outstanding customer care to our guests. We are sorry for the noise issue which also impacted your stay. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Arizona Visitor Nice hotel for the price. Clean and comfortable.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope you will visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.