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Extended Stay America - Fayetteville - Cross Creek Mall

4.3
  • Hotels
  • Fayetteville, NC

About this business

HospitalityHotels

Location details

4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3738 reviews
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Peter's profile image
3 years ago

It was our 2nd stay here a few years after. The first time, the room was spotless and very comfortable. Somehow, although the room was somewhat clean, it wasn't as pristine as before with areas that didn't look cleaned well. Other than this, the stay was OK 

Business response:

Peter, thank you for choosing to stay with us again at Extended Stay America. We are happy to know you had an overall pleasant stay with us. We have also asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Karl's profile image
3 years ago

Clean 

Business response:

Karl, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Roosevelt Jackson's profile image
Roosevelt Jackson 
3 years ago

Close to the mall and quiet! 

Carlita's profile image
Carlita 
3 years ago
Pamela's profile image
Pamela 
3 years ago

Would definitely stay again! I was in town for a basketball game at Fayetteville State University. When I checked in, Paula was very courteous! My room was right down the hall, so I put my luggage in my room and went to the game. Everything was clean, quiet and comfortable compared to where I stayed over the weekend in Richmond, Va. When I returned the parking lot was quiet and I was comfortable with my surroundings. 

Business response:

Pamela, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Paula, and we will be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management 

Keith's profile image
3 years ago

Not for business stays. Stayed here for work trip with a coworker. Ended up sleeping on the sofa bed the three nights we were here. Very uncomfortable. The room was large though and you could shut off the bed room from the rest of the room, but you did have to walk through the bedroom to access the bathroom. Guess it would be fine if you were staying with your family here. 

Business response:

Keith, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Brian's profile image
3 years ago
LOIS D's profile image
LOIS D 
3 years ago
Philip's profile image
Philip 
3 years ago

Nice place, clean and well maintained. Check in / out was fast and efficient. The room was clean and quiet. 

Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall

How is Extended Stay America - Fayetteville - Cross Creek Mall rated?

Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews. 

When is Extended Stay America - Fayetteville - Cross Creek Mall open?

Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.