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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a great location and overall in good shape, but the room setup was not convenient. I know some of this was because it was accessible (don't know why I was placed there), but there should still be more counter space in the bathroom and table area. Staff was very helpful!
Business response:
Dear Margaret, Thank you for your feedback. We're glad to hear that you found our location convenient and our property in good condition. We apologize for any inconvenience with the room setup and appreciate your suggestions for improvement. Our staff is dedicated to providing helpful service, and we hope to address your concerns and provide a more comfortable experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Excellent hotel Everybody wonderful every time I come they are very professional and nice.
Home away from home My family and i stayed there for 3 weeks. The staff was all so friendly and professional. They always had a treat at the front desk for my dog. The room was clean and fresh smelling. The only issue i had was sometimes the door didn't recognize my key card. But overall our stay was great.
Business response:
Dear Alicia, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
The room smelt of cigarettes, the sink didn't drain.
Business response:
Dear Paul, Thank you for the review and for sharing your experience. We hope you had a pleasant stay overall. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience. We also regret the frustration the sink blockage may have caused. Our housekeeping team will work to resolve this matter to ensure a smoother water drain for our guests. We appreciate your feedback and h... read more
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 3.7 star rating with 1,255 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.