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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were just staying for a quick overnight on our travels. If we were to have stayed any longer than one night we would have switched hotels. It was very dated and their was gum stuck to the rug along with lots of stains.
Business response:
Susan, thank you for staying with us. We sincerely apologize for the cleanliness issue you encountered in your accommodations. Please be assured we will address this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. We are also disappointed you were not satisfied with the condition of your accommodations. We appreciate your feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Good
Business response:
Robert, thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Great hotel Great service and well kept rooms. Kitchen was super helpful during my stay.
Business response:
Jason, thank you for taking the time to review your stay with us. We are glad you were pleased with our well-appointed accommodations with a fully-equipped kitchenette and that you enjoyed the service our associates delivered. Our staff does a wonderful job maintaining our accommodations and taking good care of our guests' needs. It will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again. Sincerely, Hotel Management
Good
Business response:
Shaun, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 813 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.