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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing unique and it was quite
Business response:
Dear Aaron, thank you for your review. We want every guest staying with us to have a fulfilling experience and to leave a lasting favorable impression. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
A great deal work for improvements needed.
Business response:
Dear Lillie, thank you for sharing your experience. We are grateful for your acknowledgment of the excellent service you received. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
It was and relaxing
Spacious suite Good size for a stay, pool was algae infested. Refrigerator was very noisy. Otherwise, acceptable for the purpose. Staff were very friendly
Business response:
Dear David, thank you for being our guest! We are glad you had a great stay with us at our Extended Stay America. However, we are sorry there were some areas where we could have done better. Our maintenance team is taking corrective actions immediately. We hope this isolated incident will not deter your otherwise pleasant stay, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s okay. Wasn’t as bad as some of it previous reviews. It’s outdated and old but my room was clean. No issues with hotel and staff. Great location to dining and the mall.
Business response:
Willie, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
We were just staying for a quick overnight on our travels. If we were to have stayed any longer than one night we would have switched hotels. It was very dated and their was gum stuck to the rug along with lots of stains.
Business response:
Susan, thank you for staying with us. We sincerely apologize for the cleanliness issue you encountered in your accommodations. Please be assured we will address this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. We are also disappointed you were not satisfied with the condition of your accommodations. We appreciate your feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.