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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the studio apartment style
Complementary breakfast was basically a pre packaged muffin and a pouch of instant oatmeal. No milk, brown sugar, anything to dress it up. Concentrate creamer for the coffee and instant coffee pouches. Carpet had a hole in it from a previous pet and was really dirty, as I could see from my white socks. Otherwise, the staff was wonderful and the hotel is nice. Grounds and landscaping is really pretty.
Business response:
Dear Martha, We appreciate your feedback regarding your recent stay with us. We apologize for any disappointment with the breakfast offerings and carpet cleanliness. Your comments are valuable, and we will use them to improve our services and amenities. We are glad you found our staff wonderful and appreciated the overall ambiance of our hotel grounds. We will address the issues you mentioned promptly to ensure a more enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, an... read more
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Close to highway.
Business response:
Dear Karen, We are glad to hear that our convenient location near the highway was beneficial for your stay at Extended Stay America! Providing easy access to major roads is important to us, and we are pleased it met your needs. Thank you for your positive feedback, and we hope to welcome you back again soon.Sincerely,Hotel Management
Stay was good until i had to walkthru the hallway that was smelling strongly of Marijuana. not to mention early morning angry loud outbursts heard from others on the hallway.
Business response:
Dear phyllis, Thank you for staying at our hotel and for your candid feedback. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Property was well cared for
Business response:
Dear Divine, We are delighted you found Extended Stay America's property well cared for! Maintaining a clean and welcoming environment is our priority. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Very clean and excellent service from the staff. My only critique is the bathroom sink has no counter space for your toiletries. Perhaps a shelf could be added somewhere.
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 3.7 star rating with 1,255 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.