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Extended Stay America - Fayetteville - Cross Creek Mall

3.7
  • Hotels
  • Fayetteville, NC

About this business

HospitalityHotels

Location details

4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,188 reviews
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BETH's profile image
BETH 
a year ago

I had a kitchen but no dishware, coffee pot, pots/pans. Strange that these had to be checked out at the desk, but people were probably stealing them. But none were available for me during my stay. I booked this type of hotel room so I could have a kitchen, so this was disappointing. Also disappointed that there wasn't an automatic door / handicap button at the entrance. Sure, rolling in 2 suitcases was awkward, but worse for the woman I saw with the walker and the man in the wheelchair. Otherwise room and property were suffi... read more

Business response:

Dear BETH, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the lack of dishware and kitchen amenities during your stay. Your feedback regarding the automatic door and accessibility concerns is noted, and we will review options for improvement. We appreciate your understanding and hope to better serve you in the future.Sincerely,Hotel Management 

Margaret's profile image
Margaret 
a year ago

This was a great location and overall in good shape, but the room setup was not convenient. I know some of this was because it was accessible (don't know why I was placed there), but there should still be more counter space in the bathroom and table area. Staff was very helpful! 

Business response:

Dear Margaret, Thank you for your feedback. We're glad to hear that you found our location convenient and our property in good condition. We apologize for any inconvenience with the room setup and appreciate your suggestions for improvement. Our staff is dedicated to providing helpful service, and we hope to address your concerns and provide a more comfortable experience at Extended Stay America on your next visit.Sincerely,Hotel Management 

Kaneisha's profile image
Kaneisha 
a year ago

Excellent hotel Everybody wonderful every time I come they are very professional and nice. 

quanesha's profile image
quanesha 
a year ago
KEITH's profile image
KEITH 
a year ago
Andrew's profile image
Andrew 
a year ago
Marny Monique's profile image
Marny Monique 
a year ago
Shawn's profile image
Shawn 
a year ago
Alicia's profile image
Alicia 
a year ago

Home away from home My family and i stayed there for 3 weeks. The staff was all so friendly and professional. They always had a treat at the front desk for my dog. The room was clean and fresh smelling. The only issue i had was sometimes the door didn't recognize my key card. But overall our stay was great. 

Business response:

Dear Alicia, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall

How is Extended Stay America - Fayetteville - Cross Creek Mall rated?

Extended Stay America - Fayetteville - Cross Creek Mall has a 3.7 star rating with 1,188 reviews. 

When is Extended Stay America - Fayetteville - Cross Creek Mall open?

Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.