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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to this city. Sincerely, Hotel Management
Nice and clean. Room was very nice. Area was also nice and had a lot of food options around
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked your comfortable room and our convenient location close to a variety of restaurants. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Convenient Clean Location good Friendly Service Safe
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our convenient location and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Great staff. Fairly clean room. They could do a little better with grab and go breakfast set up. Also there seemed to be people and families who are living in the hotel for a period of time. Many of them are coming and going at all hours and
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you enjoyed our excellent staff and well-kept rooms. We will make a note of your feedback as we plan any changes to our breakfast. We appreciate the recognition of our efforts and look forward to welcoming you back soon. Sincerely, Hotel Management
Great!
Business response:
Susan, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
We booked this on our way to NC. I knew the area but did not know the hotel. We were checked in quickly by a friendly employee. There is only one elevator in the hotel but it wasn't busy so wasn't an issue. We went to the third floor and walked into our room. It had a strange scent but not awful. I was happy to see that there were doors to separate the bed from the pullout couch. We left to get food and bring it back to eat. When we came back, we realized there was not any utensils/plates/bowels/cups in the room. You have to... read more
Business response:
Jerrica, thank you for sharing the detailed feedback of your stay. We regret your disappointment with your kitchenware policy. We are also sorry for the cleanliness issues you observed in the refrigerator and shower. We are working with our housekeeping staff to make sure all procedures are being followed so this does not happen again. We have also appreciated your review of our beds as it helps us understand the expectations of our guests better. We hope you will consider giving us a chance in the future so we can provide y... read more
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 813 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.