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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and organized. Needs to update the microwave.
Business response:
Eunice, we are pleased to know how impressed you were with our well-kept rooms. We also appreciate your feedback about the microwave as it helps us improve the experience of our future guests. Thank you for being our guest. We look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Overall stay was alright Me and my daughter woke up the bumps on us and itching. I seen a bug crawling on the pillow case. I believe the bed was infested with bed bugs. But the lady at the front desk was nice. I was having problems with the air unit and she came up to help me out.
Business response:
Cheryl, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of the outside nuisance mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Sincerely, Hotel Management
Ok
Business response:
Franklin, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good place for an overnight stop Fast checking, clean room
Business response:
Surjit, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 813 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.