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Extended Stay America - Fayetteville - Cross Creek Mall

4.3
  • Hotels
  • Fayetteville, NC

About this business

HospitalityHotels

Location details

4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3738 reviews
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Anonymous's profile image
Anonymous 
5 years ago

The location is fantastic. It was near a lot of restaurants so it was very easy to find a place to eat! 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to the restaurants was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management 

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Anonymous 
5 years ago

Good GoodGoodGoodGoodGoodGood GoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGood 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Problems Heat took awhile to heat the room and the phone didn't work. Couldn't call the front desk, had to go down there. 

Business response:

Thank you for being our guest. We are sorry for the maintenance issues you had in your room and regret the inconvenience it caused. We have alerted our team about the HVAC unit as well as the phone, and they are fixing them immediately. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management 

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Jermaine 
5 years ago

Lovely Everything is good 

Business response:

Jermaine, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Don't know,its okay but they've hired ,some bad apples,that don't care..About the guest's. 

Business response:

We appreciate your evaluation of your stay at our hotel. Although you liked certain aspects of your visit, we apologize for the inconvenience caused due to some of our associates. Your feedback regarding our service will help us improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Ruben's profile image
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

It was comfortable, quiet, smoke free, and in a great location. 

Business response:

Thank you for the feedback about your stay at Extended Stay America. We are glad you loved our well-kept property and convenient location. Thank you again, and we look forward to welcoming you back soon for another exceptional stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall

How is Extended Stay America - Fayetteville - Cross Creek Mall rated?

Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews. 

When is Extended Stay America - Fayetteville - Cross Creek Mall open?

Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.